Job Description

Responsible for gathering information to ensure the timely and accurate packaging of loan files originated by the Mortgage Loan Broker, Mortgage Loan Processing Manager, and Mortgage Loan Processer for an underwriting decision.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned and are subject to change at any time.

· Assist with data input and accuracy of the file and complete the fee sheet. Communicate with MLO on loan application and program type.

· Set up files for Loan Processor by ordering Title, VOE’s, VOR’s, Payoffs (if needed) 4506 Transcripts, Credit Supplements if needed.

· Verify all customer documents are current: Paystubs, W2’s, Tax Returns, Bank Statements, Child support/Divorce Decree. All documents needed for Loan Processor to review and submit to Lender of Choice.

· Once file is complete make notes in communication log in file. Communicate to Loan Process, MLO file is ready for Jr processor to submit and documents are sent to the Loan Processor.

· Support the Mortgage Loan Broker, Mortgage Loan Processing Manager and Mortgage Loan Processor in functions to ensure excellent customer service is maintained throughout all parts of the mortgage loan process.

· Follow up with customers on missing loan documentations.

· Provide the highest level of customer service.