Job Description

Core Executive Pillars

1. P &L Ownership & Strategic Growth

• Market Dominance: Serve as the head of the Northeast, driving Net Operating Income (NOI) and revenue growth across the highest-density markets in the U.S.
• Capital Allocation: Partner with Real Estate and Acquisitions teams to identify growth opportunities, from new developments in Manhattan to strategic acquisitions in the Boston suburbs.
• Yield Management: Drive store level revenue and collaborate with pricing and analytics partners to optimize revenue in the division.

2. Multi-Layered Leadership & Human Capital

• Leadership of Leaders: Direct responsibility for a hierarchy of Regional Vice Presidents, Sr. District Managers, and District Managers. You are responsible for the "bench strength" of the future.
• Organizational Design: Partner with HR to architect a scalable structure that supports a geographically dispersed and culturally diverse workforce.
• Cultural Catalyst: Foster an environment of high accountability, ethics, and innovation, ensuring the Public Storage operating model is localized effectively for the Northeast market.

3. Digital & Operational Transformation

• Modernizing the Journey: Lead the regional execution of the organization’s digitization plan, shifting the customer experience toward seamless eRental and automated platforms.

Strategic Interoperability: Work cross-functionally with the Customer Care Center, Marketing, and Asset Management to remove friction from field operations and improve the "Cost to Serve."

Qualifications

Qualifications

• Experience: 15+ years of progressive executive leadership in high-volume, multi-unit consumer businesses (REITs, Big-Box Retail, Hospitality, or Logistics).
• Proven Scale: Track record of managing a $500M+ P&L and a multi-layered workforce of 500+ employees.
• Educational Background: MBA or equivalent business degree is highly preferred.
• Change Management: Demonstrated expertise in leading large-scale technological or operational shifts within a legacy organization.
• Mobility: Must be located in the market, with ability to travel extensively throughout the D.C.-to-Boston corridor and relocate as needed for future role growth. Relocation is available.

** Deeper role responsibilities:**

P &L & Asset Ownership: Full accountability for the financial health of the Northeast Division, driving Net Operating Income (NOI) through sophisticated revenue management, expense control, and capital expenditure prioritization.

Strategic Market Expansion: Partner with the Real Estate and Acquisitions teams to identify and execute on high-barrier-to-entry growth opportunities, including new developments and portfolio acquisitions in dense urban markets.

Hierarchical Leadership Development: Lead a multi-layered organization of Regional and District Managers, focusing on executive coaching and building a robust internal talent pipeline for future C-suite roles.

Digital Transformation Stewardship: Champion and oversee the divisional rollout of Public Storage’s digitization roadmap, ensuring high adoption of eRental and automated customer platforms to improve operational leverage.

Cross-Functional Synergy: Act as the primary field liaison for corporate departments (Marketing, HR, Pricing, and Asset Management) to refine corporate strategies based on regional market nuances and logistical challenges.

Operational Excellence at Scale: Standardize and enforce best-in-class operational protocols across a massive, geographically dispersed portfolio to ensure brand consistency and "remarkable" customer experiences.

Northeast Labor Strategy: Lead localized human capital strategies to navigate the competitive hiring landscapes of both major metros and rural markets.

Competitive & Market Intelligence: Maintain a pulse on the Northeast real estate and storage landscape, anticipating competitor moves and macroeconomic shifts to protect and grow market share.

Change Management Leadership: Lead the organization through large-scale shifts in business models or technology, serving as the cultural anchor and primary communicator of "the why" behind the "what."

Executive Presence & Board-Level Reporting: Translate complex field data and regional performance metrics into clear, high-level strategic insights for the COO and the Board of Directors.

Additional Information

Workplace

• One of our values pillars is to work as OneTeam and we believe that there is no replacement for in-person collaboration but understand the value of some flexibility. Public Storage teammates are expected to work in the office on on-site five days each week with the option to take up to three flexible remote days per month.

Public Storage is an equal opportunity employer and embraces diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

All your information will be kept confidential according to EEO guidelines.