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Solutions Architect

Docebo NA

Solutions Architect

Athens, GA
Full Time
Paid
  • Responsibilities

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    Docebo transforms its customers' training experience, empowering everyone - from employees to partners to clients - to learn by combining Formal and Informal (or social) learning.

    Regularly ranked among the world's top 10 SaaS elearning platforms, Docebo is regarded as one of the industry's most comprehensive solutions for training management, and has been chosen by some of the world's most respected companies to achieve operational efficiency.

    Culture is incredibly important to Docebo, a company where every team member is family and everyone contributes to the success and happiness of the entire team. From catered meals for our “Lunch and Learns” to our group outings, Docebo encourages the team to not only work well together, but also have fun together. We pride ourselves on offering our employees with very competitive compensation, great benefits, the opportunity to work closely with team members around the globe, and the chance to be a part of a team who is obsessed with constantly innovating to provide an amazing experience for our users.

    If you are looking for a place where you can build something greater than yourself alongside some of the most talented and dynamic people you've ever worked with, Docebo might just be the place for you. Plus, there is the potential for international travel to our offices in Toronto, Canada and Milan, Italy!

    Our ideal candidate is a master at blending the technical with the functional, by presenting to prospects all aspects of our product. You will work with our sales team to gather requirements and solve complex problems. Combining technical and industry knowledge will be essential to understanding the root of every question and providing solutions.

    LOCATION: Athens, GA (Not a remote position)

    REPORTS TO: Head of Solutions Engineering

    YOU WILL:

    • Roll-up your sleeves, and become a trusted advisor to all levels within the prospective customer organization from CEOs, to Developers, to Learning and Development Directors.
    • Be extremely flexible in tackling an extremely technical conversation with highly technical stakeholders, and reduce complexity to a minimum with less-technical stakeholders.
    • Tag team with the Sales Team, and operate with outstanding synchronization to achieve closing business and serving our prospects with quality.
    • Be a creative, upbeat, positive player at all times while guiding the prospects' assessments of our products at various technical levels.
    • Be a responsive and creative member of cross-functional teams (sales, marketing, success) and provide value internally to your sales team as well as to your assigned prospects who are asking “how to do it in a smart way.”
    • Be comfortable speaking everything about the 'web' i.e. from HTML to CSS through Javascript, PHP, and JSON.
    • Understand, master, and become a pro at describing our architecture to prospects and address promptly every question they may have surrounding our technology.
    • Learn our product like nobody else knows it in the company, and be able to support our Product team with great insights and feedback.

    YOU HAVE:

    • Technical sales experience in similar roles (Technical Account Manager, Solution Architect);

    • 2+ years' experience working in a Pre-Sales, Engagement Management, LMS implementation consultant;

    • B.A. or B.S. degree (M.S. or an M.B.A. is a plus);

    • Ability to travel up to 20% of the time;

    • A “can do” attitude, which means you look at obstacles as opportunities of making Docebo succeed; strong sales attitude and instinct, and enjoy speaking with prospective clients in all stages of the sales cycle;

    • Love the intersection of technology, business, and learning;

    • Good working knowledge of HTML, CSS, and Javascript;

    • Ability to code in at least one object-oriented language PHP, C#, Python;

    • Strong knowledge of industry standards REST, oAuth 2.0, SAML 2.0;

    • Strong knowledge of enterprise technologies and systems as like LDAP, SSO, CRM, ERP or HRIS;

    • Ability to share your technical knowledge while maintaining an upbeat pace (don't get them bored in jargon if not needed) and a positive mindset;

    • Knowledge of the LMS industry and its surrounding standards will be plus (xAPI, SCORM, AICC);

    • Experience in the SaaS industry will be considered an advantage.; portfolio and track of project where REST APIs and other modern web frameworks were used heavily.

    • Working experience with one or more of the following frameworks: Yii 2, Angular 2, React.js, Redux, ngrx/store