Docketing Specialist

Manifest Solutions

Docketing Specialist

Columbus, OH
Full Time
Paid
  • Responsibilities

    Manifest Solutions is currently seeking an onsite, part-time Docketing Specialist for a position in Columbus, OH.

    Operational Responsibilities:

    • Management of Internal Systems: Oversee operational workflows within internal systems to ensure smooth execution of tasks.
    • Client Communications: Manage the client-dedicated email inbox to streamline communication pathways and reduce excess and confusing messages.
    • Retrieve Foreign Patent Prosecution: Anticipate and manage the retrieval of ISR and foreign prosecution documents, especially when long-term agreements with IPAus and other patent offices are unsustainable.
    • Billing: Coordinate with Sales Support Analysts for process optimization in billing.
    • Documentation of Processing: Maintain detailed documentation of all processing activities to ensure transparency and accuracy.
    • Cross-Training: Provide cross-training to other administrative support staff to ensure continuity and efficiency in operations.
    • Security of Client Confidential Matters: Ensure the security and confidentiality of client information throughout all processes and communications.

    Docketing Assignments:

    • Case Assignment: Assign cases to Examiners based on availability and expertise.
    • Internal Communication: Maintain clear communication regarding execution, pipeline, and workload anticipation with respect to examiner availability.
    • Timeline Management: Enforce strict turnaround times and track at-risk batches to ensure timely completion of tasks.
    • Error Tracking: Urgently resolve cases flagged by clients for remediation.

    Intake and Review

    • New Batch Intake: Perform formalities checks, review complete batch packages, and verify applicable subject matter for new batches.
    • Deliverable Review: Finalize forms, format citations, ensure completeness of deliverable packages, and provide cited art.
    • Deliverable Submission: Submit deliverables to clients via the appropriate transfer mechanism.

    Miscellaneous Tasks

    • Handle additional tasks such as SFDC LEX documentation and processes.

    Job Requirements:

    • Associates or Bachelor’s Degree preferred, paralegal course work preferred
    • At least 2 years administrative experience
    • Proficient user of Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
    • Excellent verbal and written communication skills
    • Organizational and planning skills; interpersonal and time management skills
    • Exercises discretion when handling confidential matters