Manifest Solutions is currently seeking an onsite, part-time Docketing Specialist for a position in Columbus, OH.
Operational Responsibilities:
- Management of Internal Systems: Oversee operational workflows within internal systems to ensure smooth execution of tasks.
- Client Communications: Manage the client-dedicated email inbox to streamline communication pathways and reduce excess and confusing messages.
- Retrieve Foreign Patent Prosecution: Anticipate and manage the retrieval of ISR and foreign prosecution documents, especially when long-term agreements with IPAus and other patent offices are unsustainable.
- Billing: Coordinate with Sales Support Analysts for process optimization in billing.
- Documentation of Processing: Maintain detailed documentation of all processing activities to ensure transparency and accuracy.
- Cross-Training: Provide cross-training to other administrative support staff to ensure continuity and efficiency in operations.
- Security of Client Confidential Matters: Ensure the security and confidentiality of client information throughout all processes and communications.
Docketing Assignments:
- Case Assignment: Assign cases to Examiners based on availability and expertise.
- Internal Communication: Maintain clear communication regarding execution, pipeline, and workload anticipation with respect to examiner availability.
- Timeline Management: Enforce strict turnaround times and track at-risk batches to ensure timely completion of tasks.
- Error Tracking: Urgently resolve cases flagged by clients for remediation.
Intake and Review
- New Batch Intake: Perform formalities checks, review complete batch packages, and verify applicable subject matter for new batches.
- Deliverable Review: Finalize forms, format citations, ensure completeness of deliverable packages, and provide cited art.
- Deliverable Submission: Submit deliverables to clients via the appropriate transfer mechanism.
Miscellaneous Tasks
- Handle additional tasks such as SFDC LEX documentation and processes.
Job Requirements:
- Associates or Bachelor’s Degree preferred, paralegal course work preferred
- At least 2 years administrative experience
- Proficient user of Microsoft Office Suite (Outlook, Word, Excel and PowerPoint)
- Excellent verbal and written communication skills
- Organizational and planning skills; interpersonal and time management skills
- Exercises discretion when handling confidential matters