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Business Analyst

Dockwa

Business Analyst

National
Full Time
Paid
  • Responsibilities

    SALESFORCE ADMINISTRATOR @ THE WANDERLUST GROUP_ _

    _Location: Cambridge, MA, Newport, RI and Remote _

    Hi! We're The Wanderlust Group an outdoor technology company comprised of Dockwa, Marinas.com and Campouts.com. Put simply, we believe the world would be a better place if people were able to spend more time outdoors connected to nature and each other. We build technology to make those experiences more accessible, affordable and enjoyable for all backgrounds.

    At The Wanderlust Group, you'll be an integral part of a small team, able to make an immediate impact and work alongside some of the most talented and dynamic people anywhere. We believe that a great culture enables great teams to do incredible things.

    We are looking for a Salesforce Administrator who gets excited about helping business units solve business problems through automated systems and reporting. You will work cross-functionally (e.g., with Sales and Marketing teams) to identify optimizations and design solutions. 

    DAY TO DAY SUMMARY: 

    As a Salesforce Administrator reporting to the VP of Operations, you will

    • Configure and maintain our CRM (Salesforce) and dependent business systems
    • Identify process roadblocks with other teams and collaborate to design scalable solutions through automation and integration
    • Create and maintain internal user guides to updated processes
    • Build actionable data reports and visualizations that will help other teams make strategic decisions
    • Train other employees to use data to answer questions without assistance
    • Collaborate on deep data analyses and investigations for longer term projects

    IDEAL CANDIDATE DESCRIPTION:

    • 3+ years as a Salesforce Administrator with experience in configuration and support
    • Interested in working independently on small to medium sized projects from requirements gathering to go-live
    • You have a natural curiosity and investigative mindset - driven to know “why”
    • Strong problem solving & technical skills 
    • Excellent verbal and written communications skills. Ability to communicate technical solutions to non-technical end-users.
    • You want to work in a fast, high growth startup environment, and are comfortable operating within the ambiguity that comes with that
    • Bonus Points: You've written some Apex or you've quieted with SQL/SOQL

    WORKING AT WANDERLUST The Wanderlust Group is a unique company. A hybrid B2B and B2C business, we connect boaters to marinas and campers to campgrounds. Because we believe in the value of putting screens down and getting outside, the entire company practices offline Mondays. Spend your Mondays hiking, thinking, reading, sailing. It doesn't matter as long as you're not emailing or in meetings. We also care a lot about the marinas and campgrounds we serve. They are often small businesses playing an important role in the local economy around them. That dedication carries through our work. Finally, because we are wanderers at heart, this position is open to remote candidates.