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Remote

Dolan Mortgage Team, powered by HomeVantage Mortgage a Division of Austin Capital Bank SSB#810021

Remote

Austin, TX +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    We are looking to add an experienced mortgage processor to our team. No Commuting Required!

    The Dolan Mortgage team is looking for a full-time in-house mortgage loan processor who wants to work 100% remote. This position handles all processing tasks, from set-up and file submission, to clearing conditions, finalizing the clear-to-close, and coordinating closing logistics. The ideal candidate has at least 3 years of mortgage processing, underwriting, or loan origination experience. Hablar, escribir y comunicarse claramente en Español preferido!

    This candidate absolutely must know Fannie Mae, Freddie Mac, FHA and VA guidelines, DO/DU and LP, efficiently stack & submit files to underwriting, request & clear conditions, while communicating with our clients and vendors in the utmost of professionalism. This processor should also know how to analyze credit reports, and income & asset documents, as well as general ways to structure a loan. We use the latest technologies and need someone who is fast on the computer and learns new programs quickly.

    This processor will work alongside our loan officers and loan partners, and will be communicating with borrowers, realtor partners, attorneys, underwriters, title companies, etc. Having exceptional communication skills, mostly on the phone and via email, is an absolute must for this position. Possessing a positive attitude & grateful spirit is a must. Delivering extraordinary customer service results to our clients is a must. If you are unwilling to eagerly and happily learn new and different ways of doing things, please do not apply. If you cannot perfectly execute tasks, 100% of the time, without being micro-managed, you are not a candidate for this position.

    Having integrity, and a “do the right thing for our clients” mindset is absolutely required. We're looking for someone who is seeking a career with an energetic, innovative, fun mortgage team. Must be a people-person, and able to check your ego at the door each day. This person has a real passion for helping people, and loves that their contribution makes a real impact.

    The right person is thinking right now "this sounds too good to be true" and his or her blood is pumping at the possibility that this position, our organization, and our team, is an answered prayer. Our organization is extraordinary, and we're currently looking for one more extraordinary team member. If you do not have seeds of greatness inside of you, and your heart is not racing right now, you need not apply.

    Company Description

    Core tenants of our culture, vibe, and how we stay successful:

    1. Every customer, at every interaction, should feel like they are your ONLY customer.
    2. Bad news only gets more painful with time, get it out as soon as you know
    3. Don’t ask customers or realtors for something we should already have or can get readily
    4. No matter what is going on in your life, have a smile on your face when you speak.
    5. We measure and track key data
    6. We follow up on communication quickly
    7. Loan officers are the “Customer” of the operations team.
    8. We hold ourselves accountable
    9. Stay Positive
  • Locations
    Goodyear, AZ • Austin, TX