Technical Services Representative
ABOUT RAA:
As one of the state’s largest and most iconic organisations, we’re proud to keep our members – and SA – moving in the right direction. More than 750,000 members choose us to deliver peace of mind through our trusted range of motor, home and travel products and services. We’re also one of the state’s largest employers (and growing!), with more than 1000 employees working collectively with the common goal to keep our members moving.
At RAA, we give our graduates the opportunity to start making that difference from day one –to their own future, to RAA’s people and members, and to South Australia, this incredible state we call home.
How do we do this? Through our friendly and supportive culture that offers great work-life balance and makes you feel like you can bring your whole self to work each day. Through our diverse range of roles, across various departments and industries, that allows you to move your career in the right direction. And through incredible learning, training and mentoring programs that empower you to continuously develop and consistently thrive.
So, are you ready to make your next move and launch a rewarding career in a progressive organisation right here in SA?
ABOUT THE ROLE:
We’re looking for six talented and ambitious graduates to join RAA’s 2022 Data & Digital Graduate Program. We are recruiting for two Graduate Web Developers who can help us deliver an improved digital experience across RAA.
As a Graduate Web Developer, you will work on building valuable and robust digital interfaces that empower our members and integrate into RAA’s member and product systems. You’ll build real-world expertise in your field, while gaining exposure to multiple areas of RAA through rotations in teams such as Digital Member Engagement, Cyber Security and Innovation. And you’ll work closely together and learn from each other as you develop and apply your skills in your field of interest to deliver real outcomes.
RAA’s 18-month Digital Graduate Program provides budding professionals with:
WHAT YOU NEED:
Overall, we’re looking for people with passion who can help us deliver an improved digital experience across RAA.
HOW TO APPLY:
Follow the prompts to attach your CV and a tailored cover letter (addressed to Madeleine Clise, Early Talent Career Consultant), outlining the following essential criteria:
Applications that do not address the above essential criteria will not be considered.
You can download this position description here, and find out more about the RAA brand and culture here.
We’re committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service.
Required Skills Required Experience
ROLE COMPETENCIES
+--------------------------------------+--------------------------------------+ | - Functional Expertise | Applies basic analytical skills to | | | perform customer technical training | | | and support. | +--------------------------------------+--------------------------------------+ | - Business Expertise | Understands how the assigned duties | | | relate to others in the Technical | | | Services team and how the team | | | integrates with others. | +--------------------------------------+--------------------------------------+ | - Problem Solving | Able to quickly diagnose and | | | tactfully suggest solution. Uses | | | standard operating procedures or | | | scientific methods to resolve | | | technical issues. | +--------------------------------------+--------------------------------------+ | - Leadership | Ability to take charge of situations | | | in the field to improve warehouse | | | and retail operations; has no | | | supervisory responsibilities. | +--------------------------------------+--------------------------------------+ | - Impact | Act as Dole representative to the | | | customer; impacts own work. | +--------------------------------------+--------------------------------------+ | - Interpersonal Skills/ Influence | Uses communication skills to | | | exchange information; diplomatic | | | individual able to enter and calm | | | highly charged situations. | +--------------------------------------+--------------------------------------+
INTERNAL & EXTERNAL RELATIONS
EDUCATION AND CERTIFICATION
TRAVEL REQUIREMENTS
NO REMOTE WORK
PHYSICAL REQUIREMENTS
EEO STATEMENT: ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, SEX, COLOR, RELIGION, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, PROTECTED VETERAN STATUS, OR ON THE BASIS OF DISABILITY.