GENERAL DESCRIPTION / PRIMARY PURPOSE

Assist in sales and marketing strategies for the achievement of volume and revenue goals and provides customer support for assigned customers within the region.

MAJOR RESPONSIBILITIES AND TASKS/DUTIES OF THE POSITION

• Build and maintain good working relationships with customers/carries and help them with daily issues and problems; troubleshoot/anticipate of the pricing and volume assigned to customers’ requirements on the weekly. 
• Prepares reports as the competition and market conditions related to the supply and demand, market checks / quality reports of Dole bananas and pineapples and present to District Sales Manager.
• Follow up the purchase orders or orders placed with customers, so that the requested materials are delivered, to meet customer requirements.
• Ensure and validate the information of the invoices from DOLE customers is adequate according to the service that was delivered to confirm the charges are correct and the accuracy of the account.
• Follow up the details of the budget in order to achieve the sales goals (volume, price, revenue) in the assigned district.
• Assist in new store openings, promotions, food shows and customer events. 
• Manages customers’ web-based order entry systems (i.e. iTrade, Foodlink, OneWorld, etc.)
• Assist the District Sales Manager by entering Requests for Credit (RFC)/Requests for Debit (RFD) for assigned accounts and collect overdue accounts.
• Creates sales orders for customers, assign carriers, and manage daily changes. 
• Plans and estimates customer’s volume/price requirements for 3 weeks estimates
• Other duties as required.

Required Skills

_JOB SPECIFIC COMPETENCIES _

• Minimum 2 years of work experience in produce or perishable products sales preferred
• Excellent oral and written communication skills.
• Knowledge of Dole’s products, customers and industry.
• Analytical skills
• Ability to handle multiple tasks with strong attention to detail
• Planning and organizational skills
• Proficiency in Word, Excel, and Power Point
• Customer focus

ROLE COMPETENCIES

+--------------------------------------+--------------------------------------+ | - Functional Knowledge |  Requires expanded knowledge of the | | | industry, markets and sales | | | processes; broadens sales | | | capabilities | +--------------------------------------+--------------------------------------+ | - Business Acumen |  Is developing expertise of | | | business, financials, | | | products/services, the market, or | | | account needs | +--------------------------------------+--------------------------------------+ | - Problem Solving |  Solves sales problems in | | | straightforward situations; analyses | | | possible solutions using sales | | | experience, judgment and precedent | +--------------------------------------+--------------------------------------+ | - Leadership |  No supervisory responsibilities but | | | provides informal guidance to new | | | team members | | | | | |  Has flexibility to set and | | | negotiate terms within defined | | | parameters; is beginning to plan own | | | territory or account approach | +--------------------------------------+--------------------------------------+ | - Impact |  Impacts own sales quota and that of | | | others; works within a defined | | | territory or account list and to | | | guidelines and policies | +--------------------------------------+--------------------------------------+ | - Interpersonal Skills/ Influence |  Actively listens to customers and | | | uses developed influencing skills to | | | make the sale in a non-complex sales | | | environment | +--------------------------------------+--------------------------------------+ | - Product/Service Expertise |  Develops an understanding of the | | | range of products/ services that the | | | organization and its competitors | | | sell and that assigned customers buy | +--------------------------------------+--------------------------------------+ | - Territory/Account Complexity |  Works independently within an | | | assigned territory/account base with | | | moderate-sized | | | accounts/opportunities | +--------------------------------------+--------------------------------------+ | - Sales Process |  Executes a moderately complex sales | | | or account management process, | | | focusing on “features” selling | | | | | |  Is beginning to understand and | | | apply the sales or account | | | management process | +--------------------------------------+--------------------------------------+

INTERNAL & EXTERNAL RELATIONS

Internal:        Accounting, Quality, Ports, Transportation, Warehousing and Technical Services departments

External:       Retail and wholesale customers

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EDUCATION AND CERTIFICATION

• Bachelor’s Degree required; BA/BS in Business, Marketing, Agriculture a plus
• 2 years experience in food and/or beverage sale

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_ _EMPLOYEE MANAGEMENT

• N/A

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PHYSICAL REQUIREMENTS

• Ability to travel as the position requires
• Ability to lift a minimum of 25 lbs. and reach overhead.
• Ability to work overtime, weekends when necessary.

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TRAVEL REQUIREMENT

Travel required up to 25% of time

EEO STATEMENT: ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, SEX, COLOR, RELIGION, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, PROTECTED VETERAN STATUS, OR ON THE BASIS OF DISABILITY.

Required Experience