Job Description

HUMAN RESOURCE GENERALIST

JOB BRIEF

SUMMARY OF RESPONSIBILITIES

Local franchise with 350+ team members looking for a high performing full-time salaried HR Generalist position working 40+ hours per week. Performs highly responsible administrative work managing the human resource functions for a quick service restaurant franchise. Enforces hiring standards, develops methods and procedures for executing policies, and consults with organization and directors on personnel matters. Oversees the compliance initiatives and is the HIPAA Privacy Officer for the company. Establishes recruitment and retention strategies. Supervises and manages the office staff. Reports to Operations Director.

RESPONSIBILITIES

• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations.
• Maintain up-to-date knowledge and compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Provide personnel policy and procedure guidance to employees and management.
• Manages all internal and external HR related inquiries or requests.
• Liaise with HR related vendors to maximize use of HR software, maintain relationships, make recommendations and changes as needed.
• Recommend new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Create and distribute internal communications regarding status changes, benefits, or company policies.
• Process complaints regarding sexual harassment, discrimination, or other instances of workplace harassment and assist in any necessary investigations and disciplinary actions.
• Oversee accounts receivable in QuickBooks.
• Responsible for bi-weekly payroll accuracy for over 350 team members. Including overtime, paid time off, payrate, raises, bonuses and any additional specialty payments that may occur.
• Processes, verifies, transmits, and reconciles pay bi-weekly and ensures that payroll is submitted timely and accurately. Validates employee tax forms and maintains payroll documents.
• Responsible for the onboarding of all new team members, assisting when needed in the I9 verification, background checks and motor vehicle reports.
• Recruits, pre-interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Coordinate and manage on-boarding process and organize on-boarding needs.
• Maintain human resource information system (HRIS) records by producing compiling and submitting reports when necessary.
• Maintain and analyze data from other HR databases to ensure accurate reporting.
• Develops, generates, updates, and maintains Human Resources Department records and files to include, but not limited, to current and terminated employee files, answers inquiries and provides information to authorized individuals, salary and title changes, etc.
• Ensures confidentiality of employee records, releasing authorized information regarding employment verification, following company policy regarding all inquiries and routinely informs other staff of the requirements of the company confidentiality policy.
• Reviews and submits all Workers' Compensation reports, processing all medical and wage claims, maintaining required logs, preparing necessary reports, analyzing injury claims and billing.
• Serves as resource for supervisory staff, explaining and interpreting personnel procedures and the implications of applicable laws and regulations, assisting, as needed, in the completion of necessary documentation of personnel matters by supervisory staff relating to disciplinary action, termination and evaluation.
• Benefits administration to include claims resolution, change reporting, communicating benefit information to employees, and liaison with benefits company.
• Coordinates the administration of the group insurance plans to include enrollment and termination of participants, explanation of plan benefits, plan notifications, plan filings, and plan negotiations.
• Administration of the retirement plans to include eligibility and enrollment notifications, distribution of plan documentation, enrollments, preparation of loan and distribution packets, and reconciliation of plan contributions and explanation of retirement benefits.
• Manages benefits and COBRA administration for eligible plan participants, FMLA, Workers' Compensation, unemployment claims and additional leave administration as needed. Maintains the various vendor sites relating to the administration of these benefits ensuring records are accurate and exceptions are handled appropriately.

REQUIRED SKILLS/ABILITIES:

• Thorough knowledge of current federal and Texas state employment-related laws and regulations, as well as HIPAA, FLSA, and compliance regulations.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
• Excellent organizational skills and attention to detail.
• Excellent communication skills: listening, speaking and writing with an ability to present complex information to groups and individuals.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to adapt to shifting priorities.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality in all matters, including handling sensitive employee information with care.
• Ability to work independently and within a team.

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's degree in human resource or Business Management in HR related field.
• Minimum four (4) years' experience as an HR Generalist, or similar role handling payroll, maintaining an HRM system, unemployment and benefits. Must have experience in processing, recruitment, employee relations, labor laws, insurance plan administration, and retirement plan administration, with one (1) year in a supervisory capacity.
• Proficiency with Microsoft Office (Microsoft Excel, Word, PowerPoint)
• PHR or SPHR certification a plus

BENEFITS

• Paid Time Off starting at 40 hours your first year, accrued bi-weekly.
• Health insurance, Dental, Vision, Life, Accidental, etc. offered after 60 days. (partially paid by employer)
• Company phone or $35 monthly reimbursement to use your personal cell.
• Retirement Plan with Company match available.

PHYSICAL REQUIREMENTS:

• General office environment with prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Specific vision abilities include close, peripheral, depth perception, and ability to focus.
• Typical Schedule: Monday-Friday 8:30 am to 5:00 pm. After hours and weekends may be necessary on occasion for trips, events, or to meet deadlines. Lunch meetings, and events outside of normal working hours are required with occasional travel to other company area or event locations.
• REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.

Full-time Salaried position 40-45 hours per week