Job Description
The DevOps Engineer II works within the US Technology group and cross-functionally with other Domino’s IT groups. These Engineers have responsibility for the operability of IT systems involved in Point of Sale and other core Domino’s store functions.
Main responsibilities:
- Leading system problem solving efforts alongside with Domino’s development and/or support teams
- Designing and implementing Splunk dashboards for effective application and system monitoring
- Defining, developing and maintaining PowerShell automation scripts
- Proactively identifying and resolving system issues impactful to business operations
- Leading or participating in the triage and resolution of critical, high visibility system impacts
- Ensuring application and system configuration compliance for Domino’s systems
- Participating in the operational grooming of store software pilots
- Coordinating software deployments for Domino’s Point of Sale systems
- Delivering store technology operational insights to other Domino’s IT groups
- Analyzing systems and procedures to identify value add improvement opportunities
- Teaching Support teams proper support procedures and techniques
- Working with project teams on new solutions or technologies being developed for stores and ensuring a smooth transition to operations
- Provide technical support and operations training to team members
- Documenting support standards and procedures