Job Description
The IT Product Analyst will assist in the design and implementation of processes and systems for our Supply Chain solutions to meet business needs. The candidate will work closely with IT and business teams to ensure projects are completed successfully. The ideal candidate will have a strong technical understanding, be able to analyze business processes and possess good communication and collaboration skills.
** GENERAL RESPONSIBILITIES**
- Partner with business process leads to gather resources and establish requirements for new supply chain process and systems solution implementation.
- Provide technical expertise and support for new solutions, including but not limited to SAP ERP, SAP S/4HANA, TMS, OMS/WMS, SAP BTP.
- Assist in design and implementing new solutions to meet business requirements, including customization, integration, and configuration.
- Assist in implementing solutions using established methods, techniques, architectures, and standards.
- Collaborate with key stakeholders to identify business opportunities and drive process improvements.
- Support the alignment of business priorities and IT capabilities.
- Help refine, review, and validate requirements using appropriate techniques.
- Acquire a basic understanding of how the overall business solution is positioned, deployed, and maintained.
- Provide ongoing support for solutions, including troubleshooting and resolving technical issues.
- Stay up-to-date with the latest technologies and best practices and share knowledge with the team.
- Develop and maintain technical documentation and knowledge-base.
- Perform assigned tasks.