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General Manager(08980) - 2881 Jones Franklin Rd

Domino's Franchise

General Manager(08980) - 2881 Jones Franklin Rd

Raleigh, NC
Full Time
Paid
  • Responsibilities

    Job Description

    Job Duties

    • Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly

    • When closing, responsible for end of the night bank deposits

    • When closing, responsible for doing a nightly product inventory count

    • When opening, ensure the store is set up properly and ready to receive orders upon time of open
      Foster and project a sense of urgency with each and every order

    • Ensure the store is running according to Dominos Operation Evaluation Review standards

    • Oversee total store operations

    • Communicate with other managers and staff regarding any aspect that impacts business operations

    • Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery

    • Actively training the GMIT on all aspects of store operations

    • Maintain staffing levels that mirror the needs of business at any point of the day

    • Creating and maintaining an employee schedule based upon labor needs

    • Collect money and signed credit card receipts from delivery drivers at the end of their shift

    • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer

    • Ensure vehicle used for delivery pass inspection, both mechanically and visually

    • Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time

    • Ability to read and understand P&L ledger

    • Uphold Domino's standards of grooming, uniform, and appearance

    • Promote pizza products, specials, and promotions

    • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout

    • Provide quality customer service to internal and external customers both over the phone and in person

    • Ability to speak and write clearly and comprehension of using a computer based order entry system

    • Contribute to and promote an atmosphere of teamwork, energy, and fun

  • Qualifications

    Additional Information

    All your information will be kept confidential according to EEO guidelines.