Job Title: Matrixx Billing Specialist

Location: Irving TX Duration: Long Term

Company Overview: We are seeking a highly skilled and motivated Matrixx OCS Specialist to join our team. If you are passionate about telecommunications technology, have a strong background in Matrixx OCS, and possess the expertise to optimize real-time charging systems, we encourage you to apply.

Job Description:

Position Overview: As a Matrixx OCS Specialist, you will be responsible for the management, optimization, and continuous improvement of our Matrixx Online Charging System. You will play a pivotal role in ensuring accurate real-time charging, rating, and policy enforcement for our telecommunications services.

Key Responsibilities:

Matrixx OCS Management: Oversee the day-to-day operations of the Matrixx Online Charging System. Monitor system performance, troubleshoot issues, and ensure system availability. Implement system upgrades and enhancements to improve efficiency and functionality. Real-time Charging and Rating:Configure and maintain charging and rating rules for various telecommunications services.Monitor real-time usage data to ensure accurate and timely charging for subscribers.Optimize charging algorithms and pricing plans to maximize revenue.Policy Enforcement:Define and enforce policies related to service quality, usage limits, fair usage policies, and more.Collaborate with network and policy management teams to ensure policy consistency.Subscriber Management:Maintain subscriber profiles, accounts, and balances within the Matrixx OCS.Address subscriber inquiries related to billing and charging.Integration and Collaboration:Work closely with cross-functional teams, including billing, network, and customer support, to ensure seamless integration of the Matrixx OCS with other systems.Participate in project teams for system enhancements and new service launches.Qualifications:Bachelor's degree in telecommunications, computer science, or a related field (Master's degree preferred). Experience working with Matrixx Online Charging System (OCS) in a telecommunications environment.Strong understanding of real-time charging, rating, and policy enforcement principles.Proficiency in telecom billing, subscriber management, and policy enforcement.Experience with system monitoring and troubleshooting.Excellent analytical and problem-solving skills.Strong communication and collaboration skills.Ability to work in a fast-paced and dynamic telecom environment.