Benefits:

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Donor Relations Specialist

Location: Dallas, TX Compensation: $60,000 - $70,000 annually Schedule: Full-Time

We are seeking a detail-oriented and service-focused Donor Relations Specialist to join a mission-driven organization. This individual will play a critical role in managing donor contributions, maintaining accurate records, and providing exceptional service to donors both in person and over the phone.

The ideal candidate has experience handling cash and checks, maintaining confidential financial information, balancing transactions accurately, and building positive relationships with customers, members, or donors. Banking, credit union, financial services, nonprofit, or customer-facing financial experience is highly preferred.

Key Responsibilities

Receive, process, and record donor contributions, including cash, checks, and electronic payments

Ensure accuracy of financial records and donor information

Reconcile contributions and assist with reporting activities

Maintain donor databases and donor relationship management software

Provide professional and courteous support to donors via phone, email, and in person

Assist with donor acknowledgments and contribution documentation

Handle sensitive financial and personal information with a high degree of confidentiality

Research and resolve contribution discrepancies when needed

Support stewardship and donor engagement initiatives

Collaborate with internal teams to ensure accurate recordkeeping and donor satisfaction

Qualifications

2+ years of experience in banking, financial services, customer service, nonprofit administration, donor services, or a related field

Experience handling cash, checks, deposits, payments, or financial transactions

Strong attention to detail and accuracy

Excellent customer service and communication skills

Comfortable working with databases, CRM systems, or donor management software; Touchpoint

Proficiency with Microsoft Office, particularly Excel

Ability to manage confidential information with discretion

Strong organizational and time-management skills

Preferred Background

Bank Teller

Senior Teller

Universal Banker

Credit Union Representative

Member Services Representative

Accounts Receivable Specialist

Church or Nonprofit Administrative Professional

Donor Services Coordinator

What We Offer

Competitive salary

Meaningful work supporting a mission-driven organization

Collaborative and supportive team environment

Opportunities for professional growth and development

If you are passionate about serving others, have a strong eye for detail, and enjoy building relationships while maintaining financial accuracy, we encourage you to apply.