OUR INDUSTRY

There are 20 million single family residences (SFRs) in the United States, more than 19 million of which are owned by 15.5 million “very small investors,” individuals or families who own one or two units. For these rental property owners, there is little in the way of data or technology to help them understand the market rental rates for their property, find and market to the highest quality prospective tenants, and manage the ongoing maintenance of their rental units with minimal headache. Pain points like these are why more than a third of all SFR owners turn to property managers for help.

Full-service property management for SFRs is a hyper-local and highly fragmented business. And just like the owners, property managers have little in the way of data, tools, and automated processes to enable them to scale and work smartly. Further, there is a misalignment of incentives between traditional property managers and the owners they represent – managers can promise a high rental rate to win the business but do so without consequence if they secure a lower rate. They pitch fast leasing timeframes but have no skin in the game when vacancies stretch from weeks to months. Missteps on both of these fronts come at a high cost; they often are the difference between a homeowner making or losing money on their rental property each year.

OUR COMPANY

Doorstead is here to address these pain points and more which have long been considered “unfixable” by property owners. Doorstead is a full-service, digitally-driven property management company that puts both the owner and tenant customers at the center of what they do. For owners, they eliminate uncertainty by guaranteeing market rents, caps on vacancy, and cash flow. The company invested early in building local data sets and machine learning models, leveraging tens of attributes for a given home to predict market-clearing rents that minimize vacancy while maximizing owner cash flow. The Doorstead guarantee gives owners peace of mind while aligning incentives of the owner and manager.

In less than 2 years of operations, we've booked 8-figure gross rents, indexed rental prices for over 10MM properties, and raised $17M+ from the investors who backed Redfin with participation from executives at Opendoor and Uber. We believe that without the smart, hard-working individuals that make up our winning team, we would not be where it is today. We have a once-in-a-lifetime opportunity to reimagine an entire industry and create the right way for today.

THE ROLE

As an Account Executive, you will be integral to the Growth team and own the full sales cycle with prospective property owners– from first contact to contract. Your job is to sell Doorstead Property management to property owners.  We're looking for an Account Executive with an interest in real estate, deep empathy for property owners, excellent communication skills, flexible thinking, and a strong desire to join a fast-paced high-growth startup.

RESPONSIBILITIES INCLUDE

• Building long-term relationships with property owners, centered on trust and alignment
• Owning the full sales cycle from contact to signing
  • Qualifying and supporting prospective owners via phone, email, and text
  • Being highly responsive and answering owner questions effectively
  • Managing the CRM and your pipeline
  • Negotiating and drafting contracts
  • Signing new owners
• Working closely with a close-knit Sales team to develop a repeatable and scalable sales process
• Collaborating cross-functionally to ensure an optimal experience for owners you sign
• Meeting and exceeding personal and team goals

WHO YOU ARE

• Doorstead's values resonate with you
  • An owner mentality with high empathy and customer obsession
  • An athlete mindset focused on deliberate practice and building momentum
  • A lifelong learner who has an internal compass and believes in radical candor
  • A member of a troupe that believes we're better together and it is important to be on time, every time
  • A pioneer who fearlessly breaks through challenges and believes in working hard, smart, and being disciplined.
• At least 3-5 years of relevant sales experience as a top performer
• High EQ with ability to naturally build rapport and relationships with prospective owners
• Exceptional verbal and written communication skills
• Comfortable using online platforms and software to get your work done
• Impeccable organization, attention to detail, and ability to handle high volume and manage your own time
• Ability to think critically about how our team can continually improve scalable processes
• Positive attitude, delivers on commitments, and enjoys working with a close-knit team
• Strong desire to take ownership, build long-term relationships, and help us become a national bran

NICE-TO-HAVES

• 4-year degree 
• Passion for property management and real estate
• Experience working with Salesforce, Outreach, Dialpad, and Gong

BENEFITS

• Medical health insurance - 100% covered for primary and 75% for dependents.
• Vision and dental insurance - 99% covered for primary and 75% for dependents.
• 401K - up to a 50% match of your contributions. (subject to IRS limits)
• Basic life and disability insurance - included.
• 529 plan - optional company matching up to $50 per paycheck.
• HSA and dependent care accounts - included and optional.
• Parental leave - for new family formation.
• Fringe benefits - laptop, ~$800 home office set-up expense, quarterly offsites, bi-weekly happy hour drinks & food expense.
• Vacation and PTO - office closure during national holidays, and flexible time-off with manager approval.