Your job as the Executive Housekeeper Assistant is an important role because you make our hotel feel like home. If you have a "Passion for Perfection" and a "Passion for Service", this job is for You! Our Executive Housekeeper Assistant make sure each guest has an enjoyable and comfortable stay. You will assist the Executive Housekeeper in supervising and directing the activities of the Housekeeping Department (including laundry) in such a manner as to ensure the highest standards of cleanliness and appearance in the public areas and guestrooms. In the absence of the Executive Housekeeper you will assume all duties of the position.

As Room Attendant, you will:

Coach and counsel employees in Housekeeping in a positive fashion to produce improved work performance.

Assist in maintaining an effective training program to ensure that all new employees are properly equipped to execute their jobs. Personally follow up with new employees to ensure they are receiving the proper training.

Inspect at least 50 rooms per day to ensure that proper standards are being maintained. Conduct individual and group training sessions and regular department meetings to correct deficiencies.

Personally inspect all public areas at least twice daily (morning and afternoon) to ensure they are clean. Instill an attitude in all Housekeeping employees that they are pro-actively responsible for correcting any cleanliness problem they find.

Ensure that all OSHA and HAZCOM procedures are followed.

Maintain effective key control, including issuing of keys to room attendants and handling of guest room keys left behind.

Ensure that Housekeeping coordinates with the Front Desk regularly through the morning to inform them of clean rooms that are available. Also, a representative of Housekeeping is to work with the Front Desk in the afternoon to ensure that the Housekeeping Report results are compared to the room rack.

Maintain assigned equipment, including but not limited to, vacuums, laundry equipment, carpet shampooers, etc.

Clean rooms when business conditions require.

Work closely with maintenance to ensure that problems found in the rooms are reported promptly and follow up to make sure they are corrected.

Handle guest complaints and requests efficiently to ensure high guest satisfaction.

Perform other duties as required.

Fundamental Requirements

Prior experience as a Room Attendant is required and supervisory experience is preferred. To be successful, you will need basic English communication skills. This job requires standing and walking 100% of the time, regularly bending, pushing, pulling, carrying, and the ability to perform repetitive motions for the entire shift. This job requires you to be able to push, pull, or lift a minimum of 50lbs.

EOE