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Banquet Captain

DoubleTree

Banquet Captain

Tulsa, OK
Full Time
Paid
  • Responsibilities

    You are the responsible for supervising and assisting with the setup, service and cleanup of all assigned banquet functions and the directly supervisor of the banquet team. You are watchful and attentive to ensure the quality care of servers and staff and guest need. You share your knowledge and transform issues into positive opportunities.

    You ensure communication between management and team members are flawless. Because of your high level of energy, your potential for growth is outstanding. If you exhibit these qualities, HP Hotel Management will be a great opportunity for you to realize your full potential.

    As Banquet Captain, you will:

    Use your knowledge and experience to assist in all aspects of operations to maximize the guest experience and ensure team member safety. Ensure overall cleanliness and set up. Conduct training, maintain inventory, meet budget expectations, manage and schedule staffing and other duties as assigned.

    Oversee Team Members to ensure optimal performance and efficiencies, team member appearance and exceptional guest care.

    Help the manager establish and monitor sidework and maintain the bank.

    Ensure receipt and accurate flow of communications between shifts. Maintain awareness of events in the prior shift and clearly convey specific situations for the next. Ensure the manager is informed of special events, house counts and noteworthy situations.

    Fundamental Requirements

    High school education or equivalent, with one to two years supervisory experience required in banquet operations. Host and serving experience is also helpful. Excellent written and verbal English communication skills are required, with a second language helpful. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. The ability to use purchasing and point of sale systems is expected. This position requires full mobility, continuous movement, lifting and carrying up to 30 pounds. We administer pre-employment drug testing and background checks.

    We Make A Meaningful Difference In The

    Lives Of Our Team Members, Who In Turn

    Deliver Memorable Customer Experiences And

    Produce Exceptional Results For Our Owners

    EOE