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Hotel Front Desk Night Auditor

DoubleTree by Hilton Chico

Hotel Front Desk Night Auditor

Chico, CA
Full Time
Paid
  • Responsibilities

    Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: Make sure every hotel guest has a pleasant stay Perform additional bookkeeping, administrative, and accounting procedures as required Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: Outstanding communication skills and excellent customer service skills are required Some college is preferred but a high school diploma or equivalent is required Must be computer proficient; experience with accounting or reservation software is a bonus Flexible overnight hours are required Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Compensation: $16 hourly