Hotel Night Auditor

DoubleTree by Hilton Harrisonburg

Hotel Night Auditor

Harrisonburg, VA
Paid
  • Responsibilities

    Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process • Process additional administrative, bookkeeping. and accounting procedures as required • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Must be computer proficient; experience with accounting or reservation software is a bonus • Great communications. and excellent customer service skills are required • Some college is preferred but a high school diploma or equivalent is required • Flexible overnight hours are required Compensation: $14.00 hourly