Our successful hotel is seeking a dedicated banquet manager who is eager to provide our guests with an unforgettable event experience. You'll work directly with guests to book banquet space and provide options that meet their needs and budgets. We require someone with exceptional leadership abilities to manage banquet staff and ensure that our hotel services are of the highest quality. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in a management role, and an unwavering commitment to client satisfaction. If this describes you, please apply as soon as possible! Responsibilities: • Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area • Supervise the daily operations of the banquet are, including ordering supplies, overseeing event space set-up, and selecting staffing levels to provide an exceptional level of service • Send banquet event orders to on-site staff members so they are informed of necessary duties and assignments • Ensure a quality product is provided by communicating with clients about banquet event options that match their budget, and go over any adjustments, questions, or concerns • Document the outcome of each event to assess and make improvements on future events and processes Qualifications: • Proficient in computer skills, especially MS Office (Word, Excel, and Powerpoint) • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • Must have excellent customer service and communication skills • High school graduate or GED equivalent with a degree in hospitality management preferred • Over 3 years experience managing a team in a hospitality role, preferably in a food service capacity

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