Hotel Front Desk Night Auditor
Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Process additional administrative, bookkeeping. and accounting procedures as required • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Ensure all guests feel they are having an exceptional experience at the property • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: • Excellent customer service and communication skills are required • Experience in the hospitality industry or guest services is preferred, but not required • Proficiency with computers is required; experience with reservation and accounting software is desired • Diploma or equivalent from high school is required; some college is desired • Overnight shift; requires flexible hours
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