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Relief Client Service Representative

DoveLewis Veterinary Emergency and Specialty Hospital

Relief Client Service Representative

Portland, OR
Part Time
Paid
  • Responsibilities

    DoveLewis Veterinary Emergency and Specialty Hospital is seeking to hire a RELIEF CLIENT SERVICE REPRESENTATIVE to join our team to provide additional support.

    Wage: Starts at $19-$22 hourly, plus an overnight differential for applicable shifts.

    Why do employees love working for DoveLewis?

    • We live up to our mission of providing the best emergency, critical, and specialty care to our patients.
    • Your work makes a difference to the animal-loving community and to individual pet owners on a daily basis
    • You learn so much! We are a teaching hospital dedicated to the growth of our employees.

    As a Relief CSR, you will assist the front desk team with data entry, completion of client paperwork, answering phones and special project tracking. You will also assist in direct customer service at the desk as needed.

    Because of our hospital's client-centered nature, this role requires your commitment to providing clients with the highest standard of care. Your ability to handle stressful situations in a fast-paced environment with compassion, efficiency, and flexibility is key to success in this role. What are we looking for in a candidate?

    • Minimum of one year experience working in a fast-paced office, reception, administrative, or customer service capacity (experience with veterinary field highly preferred).
    • Ability to be on call for a minimum of 1-2 days a week.
    • Technical aptitude. Knowledge of computer functions and operating software such as MS Word and Excel. Experience using veterinary software is a plus!
    • Ability to operate multi-line phone system, filing system, imaging program, and office equipment such as copier and fax machine.
    • Ability to pay close attention to detail, maintain accuracy, and multi-task in a busy environment while maintaining composure and professionalism at all times.
    • Ability to problem-solve and work independently.

    To be considered for this position, you MUST complete the online application and upload a resume. Resumes received without a completed online application will not be considered.

    DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug screen for illegal substances and background screen required.