Title IT Intern Job Reference 19-0005 Post Date 1/2/2019 CARC Yes City/Location Anchorage State AK Point of Hire Anchorage, AK Company DL - Doyon Limited Reports To VP of IT or IT Network Admin Type of Position Intern FLSA Status Non-Exempt Hours 8:00am-5:00pm Schedule Monday - Friday Description JOB SUMMARY: Under the supervision of the IT Network Administrator, the employee will provide overall assistance and support to the IT Department ESSENTIAL FUNCTIONS: Provide computer/network support for software and hardware problems Assist with daily support calls and tracking, report to IT Manager Design, plan, document and implement hardware systems Troubleshoot issues at multiple levels ranging from desktop support to some server and network administration Special projects as assigned by IT Manager DOYON LIMITED CORE COMPETENCIES: Commitment to Excellence Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations. Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities. Customer Services Identifies and responds to current and future client needs by providing excellent service to internal and external clients. Teamwork Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization. Safety and Security Promotes a safe work environment for co-workers and customers. JOB SPECIFIC COMPETENCIES: Adaptability- Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments, and tasks. Analytical Skills- Visualizes, articulates and solves a variety of problems and concepts and makes appropriate decisions based on available information. Communication Skills- Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others. Dependability- Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale. Independence- Works with minimal supervision. Willingness to Learn- Willing to learn new skills or techniques to meet the demanding changes of job duties and responsibilities. Requirements QUALIFICATIONS: Must be a Doyon Shareholder Undergraduate in Computer/IT related field Computer support skills necessary, industry certifications desirable, desire to learn a must. SKILLS INTERN WILL OBTAIN: Strong desktop and network support skills. Exposure to enterprise network administration in a multi-site and domain environment. WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions]. REASONABLE ACCOMMODATION: It is Doyons business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This job description is not an employment agreement or contract, implied or otherwise, other than an at will relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice. Apply On-line Send This Job to a Friend