Job Description

JOB SUMMARY

Are you looking to make a difference in people’s health & wellness? We are looking for energetic, articulate and motivated call center representatives. As a contact center representative every day you will have the opportunity to make a difference in our customer’s lives!

Dr. Schulze’s ABP has helped hundreds of thousands of people create powerful health naturally. Our craft is our product and this focus has elevated us to being one of the top leaders in the natural health and wellness industry. Like our customers always say, “our products are the best!”

RESPONSIBILITIES:

• Provide customer care to ensure a WOW experience on every call
• Manage mostly inbound calls in a unique way to ensure customer satisfaction
• Build consumer relationships with a friendly, personable and empathetic approach
• Demonstrate excellent communication and computer skills
• Driven to meet/exceed monthly performance goals

QUALIFICATIONS:

• At least 2 years of contact center customer service, or sales experience
• Exceptional listening, communication, and problem-solving skills
• Strong time management and organizational skills, with the ability to prioritize and multitask
• Outstanding interpersonal and customer service skills
• Ability to thrive in a constantly changing environment
• High School diploma required, college degree a plus
• Ability to work a flexible schedule, including evening and weekends

BENEFITS AND PERKS:

• We offer employees the opportunity to receive a number of perks and benefits, including:
• Health coverage (medical, dental and vision)
• Vacation/PTO/Paid Holidays/Paid Sick Time
• Employee product discount

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