Benefits:
Bonus based on performance
Company car
Training & development
Job Summary
We are seeking a skilled and motivated Drain Technician to diagnose, clear, repair, and maintain residential and commercial drainage systems. The ideal candidate has hands-on experience with drain cleaning equipment, a strong mechanical mindset, and a professional customer-focused attitude. This role involves working directly with customers, troubleshooting clogs and backups, performing drain cleaning services, and recommending long-term solutions.
Key Responsibilities
Diagnose and clear drain blockages in sinks, tubs, floor drains, mainlines, and sewer systems
Operate tools and equipment such as:
Drain snakes / augers
Hydro-jetting machines
Sewer inspection cameras
Locators and line tracing equipment
Perform residential and commercial drain cleaning and preventive maintenance
Document findings, provide repair recommendations, and educate customers
Complete service tickets, estimates, and invoices using mobile CRM software
Maintain a clean, organized service vehicle and equipment
Follow all safety procedures and OSHA standards
Participate in on-call rotation as required
Provide excellent customer service and maintain a professional appearance
Requirements
1–3+ years of drain cleaning or plumbing experience preferred (will train the right candidate)
Valid driver’s license with a clean driving record
Ability to lift 50+ lbs and work in crawlspaces, basements, and various environments
Knowledge of sewer and drain systems, including ABS/PVC/cast-iron piping
Experience with sewer cameras, augers, and jetting equipment is a plus
Strong problem-solving and communication skills
Comfortable using tablets/CRM systems (ServiceTitan, Housecall Pro, FieldEdge, etc.)
Must pass background check and drug screening (company policy)
Preferred Qualifications
Prior residential or commercial plumbing/drain service experience
Experience with hydro-jetting and high-pressure cleaning
Ability to upsell or recommend system improvements ethically