part of our Customer Service Team. As a Customer Service Assistant, you will answer customer daily and help resolve any questions or issues in a professional, expeditious manner while maintaining a positive, courteous approach to internal and external customers.

Responsibilities:

• Enter appropriate and correct data into our systems and applications.

• Work as part of a team to make sure we answer queries quickly and that we deliver an excellent service.

• Resolve customer service complaints by identifying the root cause and ensuring appropriate actions are taken to resolve the situation and avoid it in the future.

• Ensure all communication with customers is professional and meet our standards.

• Investigate customers' problems and solutions.

• Update job knowledge about new product information, business processes, systems and participating in educational opportunities.

Requirements:

• High school diploma

• You understand the importance of treating clients fairly and have a track record of making an extra effort to make sure the customer feels valued

• Outstanding and proactive communication skills (listening, inquiring relevant information leading to efficient problem solving)

• Showcase a professional and friendly manner when interacting with customers.

• Ability to calmly respond to customers whatever the circumstances

BENEFITS:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health saving account
• 401(k) with up to 6% matching
• Company car for business and personal use
• Paid vacation and sick days
• Eight paid holidays

Job Type: Full-time

Pay: $610.00 - $710.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One Location