Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Business Analyst (Remote)

Drips

Business Analyst (Remote)

Austin, TX
Full Time
Paid
  • Responsibilities

    ABOUT DRIPS: 

    Drips enables brands to connect with consumers through an AI-powered conversational outreach strategy that includes human-like two-way texting, scheduled calling and voicemail messages. Backed by a proprietary natural language processing model, our platform has handled over half a billion humanized conversations to date, enabling us to deliver automation at a scale that no other competitor in the messaging industry has been able to match. That’s why we’re the platform of choice for some of the world’s most recognizable brands.  

    Drips’ focus on empowering brands to capture intent and drive meaningful conversations has sparked rapid growth since the company was founded in 2016. Drips nearly tripled 2019 sales in 2021. We are well funded and looking to accelerate the next era of growth and expansion of our team. 

    However, we’re more than just a high-growth company; we’re also a community. Even though we work remotely, we still embrace the core values that help us achieve personal growth. Every member of the Drips team has a direct impact on our company! If you want to love the product you work on, solve hard problems, and grow your career — we want to talk with you! 

    JOB OVERVIEW: 

    Drips is looking for a data driven and metrics-oriented individual with a passion for guiding decisions and monitoring change through an analytical mindset. This role will work within Marketing, Sales, Client Success and Client Operations to foster an environment focused on data-backed decision and accountability through analytics. The ideal candidate will be natural collaborator and problem solver who has both a high intellectual curiosity and a strong technical aptitude.

    JOB RESPONSIBILITIES: 

    • Manage the creation, analysis and maintenance of reports and dashboards designed to monitor predictive and performance trends
    • Perform ad hoc analysis for various departments to guide business strategy and support decision making
    • Build Salesforce.com competence to lead reporting and dashboards within our CRM for various departments

     

    JOB REQUIREMENTS:

    • Bachelor’s degree or equivalent experience in finance or business-related field
    • Excellent analytical, decision-making, and problem-solving skills
    • Organized yet flexible and able to adapt to changing conditions
    • 2+ years in analytical role such as sales operations, marketing operations, business analysis or finance 
    • Experience analyzing complex data sets using business intelligence tools and Excel

     

    CORE VALUES

    Drips core values are central to how each employee executes in their role daily and exceeds. Below are how we exceed in each core value.

    LEAN

    We find the right mix between administration and simply doing things. Over complicating tasks can add time without providing benefit, however just doing things without a plan can add time when course correction is required. To exceed, we finish work in a timely manner while reviewing to make sure we are striking the right balance between the two. Implementing streamlining methods to existing processes ensure we evolve and stay lean.

    PASSION

    Expressing passion daily is the desire to do the job but evolving in the job to expand beyond the base role and taking on additional projects and roles to help teams outside your own while maintaining your individual workload. Understanding that all of the activities we take are to enable our clients, and thus Drips as a whole

    to be successful. Asking the question, “How is what I am doing today, enabling the success of my teammates and my clients”.

    HAPPINESS

    Finding the balance in both your personal and work life. Participating in group and team activities as you see fit but understanding that life is about more than just coming into the office daily. Drips has telecommute possibility available, overall wellness programs and additional benefits that assist. True enthusiasm for what we do is essential but comes from understanding the business overall and how we fit into it.

    IMPROVE

    Never accepting the status quo and being entrenched in a process or workflow. Finding ways to streamline and innovate while bringing those improvements to leadership. Improvement also means understanding the anticipated benefit and it improves our daily working experience, your teammates and Drips Clients overall.

    TEAM

    We support and assist our teammates, even if it is outside of our typical duties. We take on additional projects for their added value whether they impact your day-to-day work or not. Being part of a team involves being in close contact every day, respecting each other and the work we do is essential however to exceed in Team, we move outside of our direct team, to the company team as a whole and understand how we impact everything and the value we provide.