Benefits:

Dental insurance

Health insurance

Paid time off

We are looking for an Office Assistant, that is highly detail-oriented and an expert at managing multiple priorities. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives. Monday-Friday 8-430p

RESPONSIBILITIES

Assist with chart audit and files to ensure the office is compliant

Assist with filling open shifts, maintaining compliant personnel files and other administrative duties as needed

Assist with caregiver onboarding, training and evaluations

Assist with confirmation calls to new and existing clients and caregivers to ensure shifts are covered

Assist with recruiting by reviewing candidates and conducting first and second caregiver interviews

Assist with client and caregiver meet and greets

Build relationships to foster growth and customer service objectives

Maintain accurate employee and client information in a secure environment

Participate in team meetings, briefings, in-services, committees and other related activities as needed

Create and maintain a professional atmosphere that is also a fun place to work

High School Diploma or GED required

Minimum one-year professional office/data entry experience

Effective verbal and written communication skills

Highly organized and detail-oriented

Occasional on call

Prior experience working in the home care industry, a plus!

QUALIFICATIONS

You are an organized self-starter with a positive attitude

You have a valid D.L. and insured personal vehicle

You can pass a criminal background check & drug test

Minimum 1 year of related experience.

Excellent customer service skills

Professional telephone étiquette

Strong attention to detail and problem-solving skills

Interpersonal skills that promote interdisciplinary collaboration and effective communication

Strong organizational skills with the ability to multitask

Satisfactory criminal background check and/or health screening in accordance with state law requirements

Your Pay and Benefits

Competitive Bi-Weekly Pay

or TapCheck (Daily Direct Deposit)

Medical & Dental Insurance (Employer pays 50% w/ Payroll Deduction, Elective, Active After 90 Days)

This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.