Driver Admin

Support Drivers. Maintain Compliance. Keep Operations Moving.

Now Hiring: Driver Admin | zTrip Nashville

zTrip, one of North America's leading transportation providers, is seeking a highly organized, detail-oriented, and people-focused Driver Admin professional to support our growing driver network and daily operations. In this role, you'll work directly with drivers, leadership, and operations teams to ensure onboarding, compliance, documentation, and administrative processes are completed efficiently and accurately.

If you're passionate about helping others succeed, enjoy working in a fast-paced environment, and take pride in organization and customer service, this is an exciting opportunity to join a company that is transforming transportation in the communities we serve.

What You'll Do as a Driver Admin:

Driver Onboarding & Support

• Assist new drivers through the onboarding and orientation process.
• Review and process driver applications, contracts, and required documentation.
• Help drivers understand company policies, procedures, and operational requirements.
• Serve as a primary point of contact for driver questions and administrative support.
• Ensure all onboarding materials and records are completed accurately and on time.
• Provide ongoing support to drivers throughout their tenure with the company.

Compliance & Documentation Management

• Maintain accurate and organized driver records and files.
• Monitor licensing, permits, certifications, background checks, and other compliance requirements.
• Track expiration dates and communicate renewal requirements to drivers.
• Ensure compliance with company policies and transportation regulations.
• Conduct routine audits of driver records to verify accuracy and completeness.
• Assist management with compliance reporting and documentation requests.

Administrative Operations

• Enter, update, and maintain driver information in company databases and systems.
• Prepare reports, spreadsheets, and operational documents as needed.
• Coordinate appointments, meetings, orientations, and training sessions.
• Assist with payroll-related documentation and administrative processing.
• Support office operations through accurate recordkeeping and data management.
• Help streamline processes and improve administrative efficiency.

Driver Relations & Communication

• Build positive, professional relationships with drivers and staff.
• Communicate important company updates, operational changes, and policy information.
• Assist in resolving driver concerns by coordinating with appropriate departments.
• Promote a culture of professionalism, accountability, and excellent customer service.
• Collect driver feedback and provide insights to leadership for continuous improvement.

Cross-Department Collaboration

• Work closely with recruiting, operations, dispatch, and management teams.
• Support driver retention initiatives and engagement programs.
• Assist leadership with special projects and operational priorities.
• Contribute to creating a positive and efficient experience for drivers and customers alike.

Qualifications of a Driver Admin:

Preferred Experience

• Experience in administrative support, transportation, logistics, human resources, customer service, or a related field preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• High attention to detail and accuracy.
• Ability to manage confidential information professionally.
• Strong problem-solving and multitasking skills.
• Proficiency in Microsoft Office applications and database systems.
• Ability to work independently and collaboratively within a team environment.
• Professional, positive, and customer-focused attitude.
• Experience working in a fast-paced office environment is a plus.

Why Join zTrip?

• Join a growing and innovative leader in transportation services.
• Play a vital role in supporting drivers and operational success.
• Work in a collaborative and team-oriented environment.
• Build a rewarding career with opportunities for professional growth and advancement.
• Help ensure drivers have the resources and support needed to succeed.
• Contribute to improving transportation services throughout the Nashville community.

Apply Today

If you're organized, detail-oriented, and passionate about supporting drivers and operational excellence, we'd love to hear from you. Apply today for our Driver Admin position and help ensure our drivers remain successful, compliant, and prepared to deliver safe and reliable transportation services every day.