Job Description

• Load delivery trucks to meet delivery schedule and in a proper fashion to secure product from damage.
• Deliver orders in a safe and undamaged manner in company trucks that meet the needs and schedule/demand of our customers, as required by Store Manager.
• Ensure customer orders are staged and ready for pickup or delivery 24 hours prior to customer’s requested day.
• Communicate in a professional and courteous manner with customers via face to face interaction, phone, email, or other means necessary to provide best in class service.
• Work closely with other vital departments including sales, billing, shipping, purchasing, technical service and marketing to provide best in class service to customers.
• Collaborate with regional salesforce and other field staff to deliver premier customer service.
• Maintain warehouse inventory to bin location requirements for branch without damage to product.
• Receive incoming product by unloading trucks, inspecting for damage, check packing slip to what is unloaded and receiving the incoming product, the same day received.
• Work with and provide suggestions to Store Manager on warehouse and product layout.
• Assist store in cycle counts and maintain inventory so that there are no inventory shortages.
• Assist with the maintenance of company trucks.
• Promote and support sales promotions.
• Other duties may be assigned.

Qualifications

• High School diploma or equivalent combined education and experience.
• Experience related to customer service and/or warehouse operations in a large volume distribution center.
• Proficiency in a Windows operating environment.
• Team attitude
• Positive interpersonal skills and decision-making abilities.
• Professional and polite communication skills.
• Strong organizational skills.
• Strong conflict resolution skills.
• Ability to work effectively in a fast-paced environment.

Additional Information

All your information will be kept confidential according to EEO guidelines.