Benefits:

401(k) matching

Job Summary

We are seeking a Phone Scheduler to join our team. In this role, you will take phone calls and schedule appointments for the driving instructors. This is an important position because you are the first contact that a customer has with our school. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills. This is a part-time position must be willing to work 8am-4pm Thursday - Saturday

Responsibilities

Answer phone calls, text messages and emails

Assign customers to a driving instructor

Use Microsoft, Excel

Communicate with customers over the phone and in person

Communicate with staff and instructors

Qualifications

High school diploma or GED

Previous experience not necessary but phone experience is welcomed

Highly organized with attention to detail

Comfortable with Microsoft Office and other computer programs

Ability to multitask and prioritize projects

Excellent customer service and interpersonal skills