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Sales / Customer Service / Optician

Drs. Hawks, Besler

Sales / Customer Service / Optician

Shawnee Mission, KS
Full Time
Paid
  • Responsibilities

    Job Description

    Responsibilities include:

    • Ensures the delivery of a simple, fun and in-style fashion eye glass selection experience based on doctor recommendations & patient lifestyle needs
    • Creates an amazing patient experience on every visit by accurately fitting, dispensing, adjusting and repairing eye glasses
    • Follows all operating policies and procedures at the highest level to include quality inspection of glasses before dispensing, submitting orders to the lab and insurance, collecting and posting payments
    • Verifies, understands and explains insurance benefits to patients
    • Assists with frame board management, merchandising and inventory
    • Utilizes electronic medical records and web-based programs

    We are willing to train the right person!

  • Qualifications

    Qualifications

    • High school diploma or equivalent
    • 2+ years experience in retail or customer service
    • Exceptional ability to work with the public & build lasting relationships
    • Good computer skills
    • Top notch communication skills
    • Selling skills
    • Driver for results
    • Self-motivated
    • Critical thinking
    • Collaborates well with others; team-oriented
    • Accountability
    • Accuracy in measurements
    • Ability and desire to learn new skills
    • Ability to multi-task and manage time effectively

    Additional Information

    Must be available:

    • Monday 7am-5pm
    • Tuesday 6:30am-5pm
    • Wednesday 7:45am-6pm
    • Thursday 8am-5pm
    • Friday 6:30am-3pm
    • Saturday 7:15am-noon (twice per month - currently suspended due to COVID)

    Pay starts at $15/hour for entry position requiring full training in Opticianry.  Wage increases to $18-21/hour based on proficiency.

    Benefits include: medical & life insurance, vision plan, 401(k) with employer Safe Harbor contribution, paid time off, and various supplemental insurance offerings.