The Drury Collection of Hotels is seeking an experienced hotel manager with multiple years of hotel management experience to support guest services at our historic Drury Plaza property on the Riverwalk.

About the Guest Experience at Drury: As a family-owned company, we understand the importance of feeling welcome, relaxed, and at home. So, when our guests stay with us, we treat them as if they were family. With our best-in-class amenities, guests can expect a fresh, free hot breakfast in the morning, free dinnertime snacks & drinks with our 5:30 Kickback®, on-site 24-hour fitness centers, refreshing pools and spas, and more. We will always go the extra mile to make our guest's journey enjoyable. That’s what we mean when we say, “Travel Happy®.”

About the Team Member Experience at Drury: You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what really matters. Who you are and what you do matters at Drury Hotels. Just as our guests deserve more, so do you deserve more. As part of our family, you will be valued for what you do and who you are … and well compensated for all you accomplish. And we accomplish so very much, together. We continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. There’s a place for you here today, and for tomorrow.

Follow the link below to learn more about this historic property:

https://www.druryhotels.com/content/historic-renovations-san-antonio-plaza-riverwalk

About the Role of Guest Services AGM for Drury's Plaza Riverwalk Property:

This position emphasizes the recognition of individuals for their unique contributions and efforts while maintaining a warm and welcoming approach. As an essential part of Drury Hotels' Operations Leadership team, your role will involve:

Exhibiting expert leadership in front of house, ensuring the delivery of exceptional guest service.

Training, guiding, and supporting team members to realize their full potential in their roles.

Upholding high standards of quality, service, profitability, and team achievement aligned with key business metrics.

Serving as a standard for quality assurance best practices daily, ensuring the team consistently meets or exceeds all performance benchmarks.

Perks and Benefits:

Competitive salary

Variable Compensation: Semi-annual bonus eligibility and quarterly bonus eligibility

Mentorship and management training

Promotional opportunities

Insurance Offering: Medical, Dental, Vision, Life, Disability

Company-matched 401(k)

Flexible scheduling

Paid time off

Relocation package

Extras: Hotel discounts, free room nights, parental leave

Qualifications To Be Considered:

Prior hotel management experience is required.

Selfless passion to serve others and exceed guests’ expectations.

Bachelor’s degree in hospitality, business, or related field preferred.

Minimum of one-year supervisory experience with demonstrated leadership success.

Bilingual preferred, not required.

Requires ability to walk and stand during entire working period. Requires ability to lift 10 - 15 pounds intermittently during the work shift.

Join us at Drury Hotels, where your unique contributions are celebrated, and your growth is nurtured every step of the way. Become a part of our passionate team, dedicated to providing exceptional experiences for both our guests and our valued team members. Apply now and embark on a rewarding journey with us!

Rise. Shine. Work Happy.™