Benefits:

Competitive salary

Opportunity for advancement

Training & development

Benefits/Perks

Competitive Compensation

Great Work Environment

Career Growth Opportunities

Competitive wages

Thorough training on proper cleaning and disinfecting

Fun and Energetic Environment

Job Summary

We are seeking a part-time Tailor to join our team! As a Tailor, you will be meeting with clients and assessing their garments, offering creative solutions, and then performing the necessary cutting, pinning, and sewing to create their desired product. You will also maintain a proper inventory of supplies, ensure all equipment is maintained and cleaned, and answer questions through phone or in person. The ideal candidate has experience sewing, is familiar with the basics of tailoring, and has strong customer service skills. You will be attending to our facilities with integrity and attention to detail. Other responsibilities will include prepping, cleaning, pressing, and folding laundry as needed.

Responsibilities

Greet customers and determine their needs

Cut, pin, and sew garments and fabrics to meet the needs of the customers

Answer questions on tailoring and services provided

Clean and maintain all equipment used

Order supplies, as needed

Ensure the cleanliness of the facility at all times

Respond to guest requests with professionalism and patience

Maintain adequate inventory of laundry supplies and consumables and restock when necessary

Inspect garments for stains, damage, and fabric type before cleaning

Treat stains with appropriate chemicals and pre-spotting techniques

Sort and tag clothing according to customer information and cleaning needs

Ensure proper garment finishing, including steaming, pressing, and folding

Maintain accurate records of garments received, processed, and returned

Follow all safety and handling procedures for chemicals and equipment

Perform minor repairs such as button replacement or seam fixing as needed

Provide friendly and professional customer service when handling drop-offs and pick-ups

Maintain cleanliness and organization of the dry-cleaning area

Greet customers warmly and assist them with drop-off and pick-up of garments.

Answer customer inquiries about services, pricing, and turnaround times.

Handle customer complaints or concerns professionally and escalate issues when necessary.

Process payments and maintain accurate records of transactions.

Keep track of incoming and outgoing orders using a POS system or logbook.

Ensure garments are tagged and labeled correctly to avoid mix-ups.

Maintain a clean and organized front desk area.

Upsell additional services (e.g., stain removal, alterations, etc.) when appropriate.

Follow up with customers for feedback or to notify them of completed orders.

Assist with basic administrative tasks as needed.

Qualifications

Proven experience with tailoring/sewing

Experience with customer service desired

Excellent attention to detail

Able to work with minimal supervision and maintain a high level of performance

Friendly, customer-oriented personality

Strong organizational skills and an eye for detail

Able to work quickly without compromising quality

Able to be on your feet all day with light lifting