Join our team, a 2025 USA Today Top Workplace Winner!
Now hiring a Dual Housekeeping Manager at the Home2 Suites and Tru by Hilton Flagstaff .
Why You’ll Love Working with Us The Home2 Suites and Tru by Hilton Flagstaff is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.
How You’ll Make An Impact
Our high-spirited Dual Housekeeping Manager enjoys overseeing all housekeeping operations of the property in order to ensure that our guests receive clean and comfortable accommodations each and every stay. Leadership & Team Development
Manage the housekeeping, laundry, and public area team, overseeing hiring, training, scheduling, and performance management
Foster an inclusive and supportive work environment where team members feel valued and motivated to succeed
Provide consistent training and coaching to ensure high performance and team growth
Operational Excellence & Compliance
Establish and maintain systems, checklists, and inspection programs to ensure cleanliness, efficiency, and consistency
Perform hands-on housekeeping tasks when needed, supporting team efforts across all areas
Ensure compliance with health, safety, sanitation, and key control procedures
Guest Experience & Cost Management
Deliver superior room and public area cleanliness that meets or exceeds brand and guest expectations.
Monitor and control departmental costs, including labor, inventory, and linen management.
What does success look like in this role?
Two or more years of supervisory experience
Housekeeping or related work experience
Motivated to maintain excellent customer service reputation
Strong oral communication and interpersonal skills
Strong attention to detail and excellent organizational skills
Ability to work effectively and efficiently in a fast-paced setting
What Will You Get At NCG Hospitality? We take great pride in the inclusive environment we’ve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Home2 Suites and Tru by Hilton Flagstaff .
Career Development
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day – earn bonuses for going above and beyond to support team and guests
Everyone Sells – earn cash for bringing in business to our properties
Paid Volunteer hours – Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options
Referral bonus – earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Health Savings Account
Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is an Equal Opportunity Employer