Job Description

Dudley Stephens is hiring an OFFICE + CUSTOMER SERVICE ASSISTANT for immediate hire.

This role is 60% REMOTE and requires 2 days a week in our Greenwich, CT office.

This is a great opportunity to join a growing , dynamic and collaborative company .

CUSTOMER SERVICE RESPONSIBILITIES: 80%

• Report to Customer Service Team
• Assist customers via phone, chat and e-mail
• Maintain working knowledge of products including new arrivals, styles and sizing
• Help customers create returns and exchanges

OFFICE RESPONSIBILITIES: 20%

• Report to Finance Manager
• Manage admin office tasks including ordering office supplies and ensuring the office runs smoothly and efficiently
• Act as the point person for all inquiries relating to the office
• Assist DS Team with special projects as needed

QUALIFICATIONS:

• Bachelor’s Degree or Professional Experience Equivalent
• Must take initiative and approach your work in a proactive manner
• Organization and strong communication skills are integral to being successful in this position
• Must have a passion for helping others -- this role requires both assisting our team internally and customers externally, and requires an enthusiastic , positive and professional attitude!

Dudley Stephens is an equal opportunity employer and offers Competitive Benefits , a Flex Work Schedule, Paid Maternity Leave, Clothing Allowance, 401K matching, and more.

Company Description

Dudley Stephens is a fast-growing, direct to consumer fleece company manufacturing responsibly with products made from recycled fleece.