Job Description

DUNAVANT OVERVIEW

Dunavant provides logistics and supply chain management and is one of the largest global commodities distributors in the world. Dunavant expanded its established logistics model beyond commodities to other industries including the automotive aftermarket, chemical, food and beverage, paper and packaging, and retail. Dunavant provides solutions within the four main service verticals – global, freight, distribution, and consulting. 

JOB DESCRIPTION: TECHNICAL BUSINESS ANALYST

This person works with subject matter experts and systems engineers to analyze and document technical and functional requirements for projects essential to Dunavant’s business, applications, and data management. The candidate will perform detailed requirements analysis, document processes, and perform some user acceptance testing. Successful candidates must have strong problem-solving skills and be able to communicate effectively with both technical and non-technical users.

JOB RESPONSIBILITIES:

• Research customer requirements and available technology solutions. 
• Create detailed functional specifications and work breakdown structures for new integrations, modifications, defect corrections, and enhancements. 
• Create business and data process models utilizing UML, Wireframing, User Stories, etc. 
• Document integrated quality assurance tests on system changes before they are released to users. 
• Collaborate with Software Engineers to ensure effective solutions are delivered. 
• Collaborate with end users to perform user acceptance testing on system changes before they are released to production. 
• Document implementation and support plans, configure systems, train users and provide post-implementation support to resolve data-related problems with logistics information systems.

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QUALIFICATIONS: 

Successful candidates must have a bachelor’s degree or a combination of education, training and experience equivalent to possession of a bachelor's degree with the following:

• 2+ years of experience as a technical business analyst 
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.

OPTIONAL SKILLS:

• Experience working in an agile environment. 
• Experience with Warehouse Management Systems (WMS) configuration, development and implementation: CargoWise, Mercurygate, or Truckmate a plus. 
• Expertise and experience in at least one of the following business disciplines: supply chain management, warehousing, transportation or distribution 
• Experience with Python, Django, and AWS. 
• Experience with XML, REST Soap, EDI - Electronic Data Interchange, Electronic Data Interchange 
• Experience using SQL for data analysis, extraction, troubleshooting and reporting 
• Experience with the ELK stack:  Elasticsearch, Logstash, and Kibana.

_COMPETENCIES: _

The candidate must possess the following competencies:

• Exceptional communication and documentation skills
• Positive attitude, strong work ethic, and quality focus
• Customer service focus to drive customer satisfaction 
• Accountability to seek answers and follow through on customer problems

Duties are primarily performed in an office environment. Minimal physical effort is required. Lifting and carrying requirements of up to 15 pounds. Occasional or frequent ability to move boxes from one location to another.  

These physical and/or mental requirements are not exhaustive, and additional job-related requirements may be added by the Company on an as-needed basis. Reasonable accommodations, where required by law, will be made to enable individuals with disabilities to perform the essential functions of this position.