Qualifications
REQUIRED:
- High school degree or equivalent required.
- One or more years of office administration and computer experience preferred.
- Previous experience performing customer service and interacting with individuals inside and outside an organization preferred.
- Must have knowledge of medical administration and documentation.
Additional Information
SKILLS THAT WILL HELP YOU EXCEL:
- Possess thorough, organized and detail-oriented approach to work for error-free medication reviews.
- Possess effective interpersonal, verbal communication, and listening skills.
- Ability to deal with a variety of people, personalities, situations and backgrounds over the telephone and in person.
- Maintain a professional image and positive work attitude in order to appropriately represent SCL Participants, visitors, candidates and employees.
- Welcoming, friendly and helpful disposition towards callers, visitors and employees.
- Effective at addressing and resolving issues with difficult callers and visitors.
- Possess good common sense to handle unique circumstances, solve problems, and makes routine office administration decisions independently.
- Accurate keyboarding and computer skills; Ability to effectively use Microsoft Word, Windows and learn other software programs.
- Ability to work as an effective and proactive team-player with employees, co-workers and management.
- Time management and self-management skills necessary.
HOURS WORKED
Hours are generally Monday through Friday, day and early evening hours; however; the residential support assistant must be flexible to accommodate participants, staff, and home needs.
This position assists with taking calls after hours.
All your information will be kept confidential according to EEO guidelines.
Equal Opportunity Employer
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