Job Description
GENERAL PURPOSE OF JOB:
Sales Associates at Dunn-Edwards deliver customer service that offers a distinctive shopping experience for both homeowners and professionals. Your responsibilities as a Sales Associate include demonstrating outstanding customer service and selling skills, continuously learning about the coatings industry, keeping sales floor stocked with merchandise, organizing the sales floor and stock areas and building trusted partnerships with our painting professionals.
Sales Associates interact with customers via phone and in-person to offer expert advice, while also processing and completing transactions. In addition, the Sales Associate is responsible for upholding Dunn-Edwards store vision of fast and reliable service, while ensuring that the store is well stocked and maintained. Sales Associates continuously learn about the industry, products and services through Dunn-Edwards Learning Network and various job certification programs that better assist in answering questions and making proper recommendations, as well as building a foundation for potential advancement opportunities as Dunn-Edwards continues to grow.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Customer Focus, Attention to Detail, Problem Solving, Initiative and Teamwork
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SUPERVISORY RESPONSIBILITIES: This job does not have supervisory responsibilities. There are no subordinate supervisors reporting to this job.
LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Read and write English for safety purposes. Bilingual is a plus.
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percentages and analyze report data and statistics. Ability to operate Point-of-Sale computer system and complete cash transactions accurately.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATIONS, LICENSES, REQUIREMENTS: Valid drivers license is required.
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· AVAILABLE BENEFITS:
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· This job description should not be construed to imply that the above functions are the entire standard of the position. As an employee, the individual shall follow and complete any other instructions related to duties, which may be required by a superior. Job description is subject to change, at which time your job responsibilities may change accordingly.
DUNN-EDWARDS IS AN EQUAL OPPORTUNITY EMPLOYER, M/F/D/V