The Sales Administrator/Cashier will run background checks for firearm purchases as welluse cash registers, electronic scanners, and related equipment to conduct monetary transactions with customers.

ESSENTIAL FUNCTIONS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greets customers as they enter the location.

• Accepts money in the form of cash, checks, and credit or debit cards for items purchased; validates checks.

• Assists customers with questions on Federal form 4473 for background check and price checks.

• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.

• Process returns and exchanges according to store policy.

• Identifies prices of products and services and tabulates bills with available equipment.

• Assist customers in locating various products, resolving complaints, or providing information.

• Bag, box and wrap purchased items.

• Provide friendly and professional customer service on the sales floor and on the telephone.

• Work as a team with fellow staff to assist with customer questions and needs.

• Stock and back-stock products accurately in the proper location.

• Maintain store cleanliness.

• Be familiar with distributors and be able to accurately record and process any requests for special orders.

• Maintain knowledge of current sales and promotions.

• Answer any customer questions or concerns about purchasing a firearm.

• Understand the procedures for, and assist customers with sales, trades and layaways.

• Ships and/or transfers firearms as requested.

• Practice sound safety knowledge and best practices for materials handling.

• Follows all Company policies and procedures.

• Stays abreast of all ATF laws and regulations.

• Perform other duties as assigned.

REQUIRED SKILLS/ABILITIES:

• Excellent customer service skills.

• Good verbal communication skills.

• Ability to operate available equipment, such as cash registers, calculators, or scanners.

• Basic mathematical skills, as needed to make change and give refunds.

• Knowledgeable about company’s products and services, and customer-related policies.

MINIMUM REQUIREMENTS:

• High school diploma or equivalent.

• Retail cashier or retail sales experience.

• Prior knowledge and experience with firearms preferred.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Prolonged periods standing and working on cash register or related equipment.

• Must be able to lift up to 15 pounds at times.

• May need to work weekends and holidays.

• Ability to perform repetitive movements over long periods of time.

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Acknowledgement

I have read and understand this job description and fully understand the requirements set forth herein. I accept the position and agree to abide by the requirements set forth and will perform all duties and responsibilities to the best of my ability. I understand that this job description is not an employment contract, and that it may be changed at any time based on business needs.