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Logistics Analyst

Duvel Moortgat USA LTD

Logistics Analyst

Kansas City, MO
Full Time
Paid
  • Responsibilities

    SUMMARY

    The Logistics Analyst is an integral role in the Supply Chain organization, with dual responsibility to act as the primary customer service representative for our family of breweries interfacing with multiple wholesalers, and as a logistics analyst multiple internal sales divisions. Excellent communication skills and prior customer service experience are required.

    DUTIES & RESPONSIBILITIES

    Review and manage fulfillment of monthly beer orders from wholesale customers

    Monitor internal inventory levels and availability on a regular basis, both finished goods and raw materials

    Proactively identify and address situations where shipments may be delayed or affected by inventory levels for both finished goods and raw materials

    Monitor distributor inventory levels and availability on a regular basis to make shipment decisions and adjustments

    Release orders to the appropriate warehouse location as they become available for shipment

    Proactively identify and address situations where inventory levels are outside of acceptable range

    Work with OTR/intermodal freight carrier(s) to arrange transportation of goods from brewery warehouse(s) to distributor warehouse(s)

    Obtain spot quotes from freight carriers for FTL/LTL shipments through internal logistics channels

    Work with distributors and third-party service provider to ensure timely and efficient dunnage returns

    Calculate and ensure that appropriate freight charges are billed to the customer, research and respond to billing and pricing inquiries as needed

    Provide proactive and regular updates to customers regarding the status of their orders

    Work closely with Warehouse team to facilitate operational efficiency

    Work closely with Sales team to facilitate sales execution

    Work closely with Production teams for all breweries to ensure planning meets needs

    Work closely with Internal Marketing and Sales teams for sales samples as needed

    Work closely with Inventory Fulfillment Specialists to reconcile inventory counts, follow up with suppliers on status of raw materials

    Follow Standard Operating Procedures and exemplify customer service best practices

    Additional project work as assigned

    KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED

    Bachelor’s degree or equivalent experience

    Positive, upbeat attitude

    Emphasis on strong teamwork

    Excellent communication and interpersonal skills

    Self-motivated and able to work independently with limited direction

    Proficiency in Microsoft Excel and Outlook

    Good fit with our culture and aligned to our company values

    PHYSICAL REQUIREMENTS