Job Description

Role – Dynamics 365 CRM Solution Architect

Location – Jefferson City, Missouri (Onsite)

Job Type: Contract

Experience: Minimum 5 Years of CRM (Sales/Customer Insights (Marketing)) product experience required

Key Responsibilities:

• Design, implement, and optimizes CRM systems to support business goals, ensuring they integrate effectively with other systems and enhance customer experiences

• translate business requirements into technical solutions, manage the overall CRM architecture, and provide guidance to development teams.

• coordinate all aspects of user and license management including new user setup/deactivation, roles, profiles, and permissions

• Understanding of Azure Dev Ops, Fabric, Integration from Vendor products, environment setup, security setup

• Conduct Microsoft Dynamics CRM configuration changes, including Workflow, fields, page layouts, record types, custom settings, dashboards and reports

• Ability to communicate (verbal and written) with Microsoft Dynamics business users to understand system requirements and organizational processes

• Communicate with the users to determine problems or design requirements

• Design, develop and maintain the overall architecture of Microsoft Dynamics CRM based applications for internal users

• Troubleshoot problems and provide solutions

• Conduct ongoing research on latest Microsoft Dynamics CRM technologies

• Participate in understanding the productivity gain utilizing Microsoft Dynamics CRM technology and calculate the return on investment.

• Review and/or prepare system documentation in accordance to the Microsoft Dynamics CRM process

• Assist in enforcement of project deadlines, schedules, and methodologies

• Work closely with Quality Assurance team to review testing results or issues

Skills:

• Previous Microsoft Dynamics CRM experience
• Knowledge of Power Apps or ability to learn other programming languages supported by Microsoft Dynamics 365
• Strong communication skills with the ability to communicate with both the business community and the technical community
• Strong analytical skills, self-motivation, and attention to detail along with an aptitude to excel in technology transformation projects
• Ability to work with external (vendor) customers
• Understanding of general banking operation principles, programming logic/processes, Jira, Agile methodology and querying tools
• Team oriented and possess a continuous improvement mindset.

Regards,

Manoj

Derex Technologies INC

Contact : 973-834-5005 Ext 206

Additional Information

All your information will be kept confidential according to EEO guidelines.