Role: Dynamics Admin/Dev Tech Specialist Senior
Client : DC Government
Location : Washington, DC (Hybrid)
Job Description :
Responsibilities:
The specific responsibilities include:
Provide Dynamics backend support involving XRM Toolbox/Plugins , Advanced XML Queries and Dataverse custom entities to manage data fix, hotfix, patch updates, and scheduled monthly product enhancements
Leverage Power Platform components including power automate, copilot studio and power apps/pages features to process backlog requests and tier 4 support requests
Manage AzureDevOps (ADO) deployment pipeline with integrated code repository for various environments supporting Dev, QA, Training, PreProd and Prod
Serve as hands-on Dev lead overseeing technical development and configuration management, including Sprint ceremonies
Review, design, and implement Azure DevOps (ADO) R2 Feedback work items and R2 User Stories Backlog for Product Owners
Configure/Develop No-Code/low-code power App pages to address major pain points for R2 Program Staff members based on prioritized user stories in ADO.
Coordinate with the STAAND team to facilitate code release and deployment.
Review R2 Feedback from POs and recommend design options.
Conduct targeted Solution Modeling/Design sessions with POs/SMEs
Develop technical/design specs for the Development team.
Demo final changes/business flow to the POs/SMEs
Provide recommendations on process reengineering.
Coordinate design with Technical Leadership
Manage CRM Security, configuration, APIs, PowerApps Portal and platform release updates.
Configure CRM Dashboards, views and manage enhancements.
Coordinate with MS Premier Support for troubleshooting issues and work on escalation/resolution
Update ADO work items, queries, and dashboard to manage and track workstream activities
Support release cycle, maintain STAAND R2 Code base, code merge and automated code quality check.
Advisory support to Product Owners (POs)
Provide guidance to POs to understand workflows.
Showcase configuration options to improve experience or address pain points
Walkthrough Dynamics screens and workflow to deep-dive in to specific areas
Guidance to Quality Assurance (QA), Reports, and TrainingTeam
Create tip sheets to support QA and training activities
Provide targeted walkthrough of scenarios for QA and training team
Provide clarification and answer technical questions from the QA and training team.
Weekly Status Updates/Project Meeting Participation
Provide Weekly Status Updates on tasks completed and pending work items.
Participate in scheduled Project Meetings
Job Type: Full-time
Experience:
Bachelor’s degree in IT or related field or equivalent: 5 years (Preferred)
Power Automate, Azure Dev Ops and Azure App Services: 6 years (Preferred)
managing projects from initiation to delivery: 5 years (Preferred)
11yrs Develop lead overseeing technical implementation : 10 years (Preferred)
11yrs config management, participation in Agile sprint : 10 years (Preferred)
complex config, design, technical architectural document: 10 years (Preferred)
involvement in complex, large-scale technology initiatives: 10 years (Preferred)
Skilled in LAN/WAN network technologies: 1 year (Preferred)
Background in Health and Human Services solutions: 10 years (Preferred)
Background in server operations and support: 10 years (Preferred)
Background in Human Services and Child Welfare: 10 years (Preferred)
D365 and Power Apps Administration: 6 years (Preferred)
Skilled in Dynamics 365 development,functional configuration: 6 years (Preferred)
implementing automated deployment pipelines: 6 years (Preferred)