Job Description

The E-Commerce Coordinator plays a key role in supporting the growth and daily operations of Givenchy Beauty’s Direct-to-Consumer business (GivenchyBeauty.com). This position reports to the E-Commerce manager and within this role, candidate will collaborate closely with cross-functional partners in media, CRM, creative, and operations to deliver an exceptional client experience, drive conversion, and ensure flawless execution across all digital touchpoints.

This role is ideal for a digitally driven, detail-oriented individual with a passion for beauty, luxury, and eCommerce innovation.

** RESPONSIBILITIES**

In this capacity, your duties will be as follows:

Site Operations & Merchandising

• Maintain the DTC product catalog and content (homepages, product pages, banners, offers) in alignment with launch calendars and brand guidelines.
• Partner with the creative, marketing, and HQ teams to ensure all assets are optimized for eCommerce (imagery, copy, SEO).
• Support new product launches, sampling initiatives, and promotional mechanics (GWP, bundles, exclusive offers).
• Monitor product availability and site accuracy; coordinate with supply and operations to address stock issues and updates.

Performance Tracking & Analytics

• Compile and analyze weekly and monthly performance reports covering sales, orders, traffic, and conversion KPIs.
• Track performance of key levers such as AOV, traffic source, and media-driven sales to identify optimization opportunities.
  • Maintain trackers for campaign results, promotions, and content performance.
  • Create and maintain Ecommerce Roadmap project tracker that includes timelines, owners, and status updates to monitor progress and ensure accountability across cross-functional Ecom teams, including HQ, Operations, and QA

Campaign & Content Execution

• Coordinate site readiness for new launches and brand campaigns, ensuring timely and accurate execution across homepages, landing pages, and PDPs.
• Partner with the CRM and Media teams to align site messaging with paid, owned, and earned media initiatives.
• Support personalization and A/B testing in partnership with HQ, Media, and CRM teams.

Performance Media & Affiliate Support

• Support the execution of performance media and affiliate programs by coordinating assets, tracking links, and campaign updates with the media agency.
• Consolidate weekly performance recaps and assist in monitoring KPIs (ROAS, conversion, CAC) across paid social, search, display, and affiliate channels.
• Collaborate with ecommerce and media leads to ensure landing pages and site experiences are optimized for campaign traffic.
• Support affiliate onboarding and product updates to ensure accurate brand representation and seamless user journeys.

Customer Experience & Process Support

• Partner with Customer Service team to identify site issues or client pain points and propose improvements.
• QA all site and campaign updates pre- and post-launch to ensure flawless client experiences.
• Maintain accuracy of launch calendars, content trackers, and performance dashboards.

Qualifications

• Required Education : Bachelor’s degree in Marketing, Business, or related field
• Required Experience : 1–3 years of eCommerce, digital marketing, or site merchandising experience (beauty, fashion, or luxury preferred)
• Computer skills : Salesforce Commerce Cloud experience required; Analytical and data-driven with proficiency in Excel and familiarity with analytics platforms
• Other skills or know-how: Expertise in tools such GA4, affiliate networks, and performance media platforms preferred (Google Ads, Meta Business Manager)
• Soft skills: Growth-oriented, consumer-obsessed, and comfortable in a fast-paced, results-driven environment; Self-starter, with the ability to work collaboratively in a fast-paced, dynamic environment; Strong communication, project management, and data storytelling skills; Strong organizational and project management skills; capable of managing multiple priorities with attention to detail.

Additional Information

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $70,000.00 - $75,000.00.