E-Commerce Specialist

I

Integrorc

E-Commerce Specialist

Fort Lauderdale, FL
Full Time
Paid
  • Responsibilities

    E-Commerce Specialist

    (Also known as Digital Specialist | E-Commerce Operations Specialist | E-Commerce Manager | Online Retail Specialiast)

    Fort Lauderdale, FL | Full-Time | Competitive Pay + Benefits

    Our client is a well-established marine distributor and retailer with 60+ years of success across the Southeastern United States. Known for their reliability, high-volume operations, and commitment to exceptional customer service, the company continues to grow by investing in digital transformation and e-commerce capabilities to better serve commercial and retail customers.

    Position Overview

    We are seeking a detail-oriented and results-driven E-Commerce Specialist to lead and coordinate digital initiatives across B2B and B2C platforms. This role requires strong project management expertise, an understanding of e-commerce and fulfillment operations, and the ability to collaborate with cross-functional teams to ensure smooth project execution, system improvements, and customer satisfaction.

    Key Responsibilities

    Project & IT Coordination

    • Lead the planning, execution, and delivery of e-commerce projects and initiatives.
    • Coordinate with IT, warehouse, and fulfillment teams to ensure smooth integration and operations.
    • Utilize project management tools to track milestones, budgets, and deliverables.

    Order Management & Issue Resolution

    • Oversee orders, transfers, and troubleshooting across Counterpoint POS, HELM B2B, and Company Site B2C platforms.
    • Resolve escalated issues related to order accuracy, fulfillment, and customer communication.

    Digital Marketing & Product Data

    • Manage email marketing campaigns for the company site and oversee product data accuracy.
    • Support product content management across online platforms and builder/vendor portals.
    • Provide product data assistance across multiple departments as needed.

    Customer Communication & Onboarding

    • Lead customer communications related to HELM platform.
    • Manage the onboarding process for new B2B clients, ensuring seamless integration.

    Qualifications

    • 2+ years of e-commerce or digital operations experience.
    • Strong understanding of e-commerce platforms, digital marketing, and web development.
    • Knowledge of fulfillment, warehouse, or order management processes a PLUS.
    • Proficiency in project management tools and software.
    • Excellent organizational, communication, and leadership skills.
    • Ability to thrive in a fast-paced, deadline-driven environment.

    Why Join Our Client?

    • Long-standing, established company with decades of industry success
    • Competitive pay based on experience
    • Comprehensive benefits program for employees and their families
    • Opportunities for professional growth and career advancement

    Apply Today

    If you are a skilled e-commerce professional ready to drive digital initiatives and improve operational efficiency, apply today with your updated resume and contact information.