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Coordinator Customer Service

E3 Consulting Corp.

Coordinator Customer Service

Long Beach, CA
Full Time
Paid
  • Responsibilities

    Job Description

    E3 Coordinator Description: 

    Works independently performing a wide range of tasks that include scheduling, organizing and prioritizing administrative and clerical duties to support the entire E3 Consulting team. Communicates with and provides services to a wide range of internal and external stakeholders and contacts. Anticipates and resolves problems, updates supervisor on status of projects. Runs the day-to-day ordering and logistics for all Work From Home (WFH) and Return To Office (RTO) programs for the company’s large enterprise clients. 

    Primary Duties:

    • Manage all day-to-day ergonomic program operations for multiple enterprise clients’ with the intent of creating an engaged and healthy working environment.
    • Deliver weekly in-depth reports tailored to what the client has requested. 
    • Provide E3 Consulting clients with cost effective solutions by managing product inventory and delivery logistics, allowing the company to meet or exceed their respective budget goals. 
    • Coordinates, and has direct responsibility for projects or a specific set of tasks related to a function or program or department/business unit. 
    • Draft, edit and prepare correspondences, reports and other material using word processing, spreadsheets and/or databases. 
    • Provides continuity for day-to-day flow of communications with internal and external teams.  
    • May assist in training, scheduling and distributing work to other staff members. 
    • Check appropriate voicemails and company email inboxes for specific clients. 
    • Collaborate with internal team to accomplish data projects. 
    • Attend weekly, bi-weekly or monthly meetings based on account assignment. 
    • Organize and keep all google docs, SOP’s and documents up to date with current information. 
    • Order, manage and implement all equipment purchases for assigned accounts.

    Position Requirements:

    •  Ability to communicate effectively in person, via video, and in writing
    • Strong organizational and time management skills along with the ability to multitask in a fast-paced environment
    • Ability to prioritize daily workflow, meet deadlines, respond to communication, and resolve complex issues
    • Ability to pass a background check

    Preferred Qualifications:

    • Experience working on-site with client and from a remote/home office
    • Proficient in Excel and PowerPoint, G-Sutites and experience having worked with a CRM