Job Description

The desired candidate will work as an Procure to Pay Submodule and Help Desk Subject matter expert, supporting a Department of Defense (DOD) OIG, which uses Defense Agencies Initiative (DAI) as their Financial Management/Accounting System. As an experienced professional, the candidate will be part of a team where complex problem solving, and communication skills are critical to success. The candidate will work closely with business stakeholders and with other members of the project team to enhance the current Procure to Pay processes to include assisting with Dormant Account Review Quarterly (DAR-Q) reviews, performing data cleansing for unmatched disbursements, in-transits and providing any other miscellaneous financial management support as required.

RESPONSIBILITIES:

THE P2P SME HAS THE FOLLOWING RESPONSIBILITIES AND DUTIES NOT LIMITED TO THE FOLLOWING:

• Assist DOD OIG users with recording and modifying all manual obligation documents. Examples of the type of manual documents include: Purchase Orders, Military Purchase Requests (MIPRs) and Intragovernmental Agencies Agreements (IAAs), manual travel and Permanent Change of Station (PCS) documents not processed by DTS/MyTravel, utility bills, all non-labor manual transactions, and Miscellaneous Obligation Documents (MORDs).
• Assist with vendor non-payment issues to resolution to ensure that vendors receive payment in a timely manner to avoid interest penalties related to operations. The contractor will work with DOD OIG and DFAS to provide support and participate in working groups to identify discrepancies by gathering data for government personnel; final guidance and resolution is provided by the Government.
• Coordinates with the COR on budgeting and funding issues related to operations.
• Provide travel related support, analysis, and auditing of DAI-Defense Travel System (DTS)/ MyTravel systems.
• Assist DOD OIG with G-Invoicing implementation and training, particularly the process of creating Intragovernmental Orders and acknowledging performance.
• Resolve outbound payment and inbound collection discrepancies based on system information and knowledge of DOD OIG/DFAS business processes.
• Resolve issues related to accounts payable processing requirements such as processing unmatched disbursements, vendor invoices, resolve invoice discrepancies, and processing vendor payments.
• Assist DFAS and OIG personnel in monitoring and controlling third-party payment transactions.
• Provide tier1 helpdesk support and operations relating to DAI functions.
• Coordinate and follow up with DAI PMO office with all on-going issues and system change requests, and develop and ensure that existing desktop procedures, job aids, and user manuals are kept updated with latest DAI work processes and procedures.
• Assist DoD OIG users by identifying appropriate actions and inputting interim transactions due to system changes.
• Assist DoD OIG users by working on alternative solutions and actions caused by system interface or function issues.
• Provide DAI training to DoD OIG DAI users to ensure they are fully capable of independently accessing and operating DAI for their job functions.
• Maintain approximately 20 Oracle Business Intelligence Enterprise Edition (OBIEE) dashboards and develop additional OBIEE reports and add to global dashboards.
• Provide development and sustainment support for any new DAI modules introduced to DOD OIG.
• Perform an analysis of how DOD OIG business is accomplished with DAI, address gaps as well as the impact of Software Change Requests (SCR), production fixes, and new DAI versions or application upgrades such as future Oracle Releases or patches.
• Monitor/track proposed changes, and conduct research, and propose revisions to the application, technical documents, policy and procedures as necessary.
• Participate in design reviews and testing.
• Provide recommendations on training and help desk support.
• Document issues received via phone, email, and in-person in a ticket tracking system and analyze and resolve issues by creating a standard escalation process to ensure issues that require escalation to the DAI PMO (DLA) help desk is standardized in process and in format.
• Assist with user account and responsibility management.
• Support DOD OIG audit efforts. Conduct monthly, quarterly, and annual audits in support of OUSD Complimentary User Entity Controls (CUECS) requirements.
• Attend or teleconference into DAI meetings as scheduled by DOD OIG and DAI PMO.
• Report metrics on training, such as number of students registered and attended.

CLEARANCE REQUIREMENTS: Secret or ability to obtain.

EDUCATION REQUIREMENTS: Bachelor’s degree or equivalent related experience

REQUIRED SKILLS:

The P2P SME should have the following skills, education, and experience:

• Expertise using the DAI P2P sub module and related reports
• 5-10 + years, relevant experience with business processes, training and technical solutions using functional knowledge of the Oracle E-Business Suite and the P2P DAI Oracle Sub Module
• Broad experience with Oracle Federal Financials applications including General Ledger, Federal Administrator, Purchasing, iProcurement, OBIEE across Procure to Pay (P2P) Sub-Ledger Accounting (SLA), Budget to Report (B2R) business process areas
• Five (5) years of general financial management and accounting experience
• Excellent communication and collaboration skills with business and technical stakeholders
• Strong verbal, written, interpersonal, troubleshooting, and analytical skills
• Ability to multitask among changing priorities

DESIRED SKILLS:

• Team player with the ability to adjust to a dynamic working environment that supports a government agency
• Strong written, verbal, and listening skills

Company Description

Headquartered in Fulton, MD. E4 Logics Inc. is an established emerging technology consulting company and solutions provider with expertise in Innovative Solutions driven by Artificial Intelligence, Machine Learning and Blockchain Technologies, Cloud Hybrid Solutions, Enterprise Architecture, Application Design and Development, Cybersecurity, Database Architecture, Network Architectures, Mobile, predictive Project Management and Agile Solutions based on concepts of Coaching and Product Value Delivery. E4 Logics values learning through experimentation and Team Collaboration.