Job Description
Responsibilities, skills, and knowledge may be representative, but not all-inclusive of those commonly associated with the position.
- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers.
- Creates, organizes, plans, and presents various forms of skills training for onboarding new employees and on a regular basis for existing employees collaborating with departments.
- Implement unique training programs to fulfill workers’ specific needs to maintain or improve job skills and provide post training support if needed.
- Develop staff recognition and community involvement as a means of overall employee growth.
- Creates and/or acquires training procedure manuals, guides, and course materials.
- Keep up to date with current product and industry knowledge through continual training
- Maintains and posts up-to-date training materials on all internal communication methods.
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
- Primary point of contact for all training and maintaining accurate records of certifications, results of tests and assessments, retraining requirements, and reporting progress to supervisors.
- Evaluates program effectiveness through assessments, surveys, and feedback.
- Assists in development of annual education goals, objectives, and budget.
- Other duties as assigned as company needs dictate.