Job Description
Role Summary: The ideal candidate is detail oriented with exceptional communication skills and a background in health care/insurance processing. Further knowledge of flexible spending accounts and COBRA products is a plus. Our Claims Auditors report to the Claims Manager and have a knack for problem solving and enjoy collaborating with internal resources to provide exceptional service to members and clients. Responsibilities: * Ensure accuracy of claims processing while maintaining quality and turn around goals * Audit, review, and re-work medical, dental, tuition, and flexible spending account and Health Reimbursement Account claims * Process complex and high-dollar health insurance claims * Communicate with members, providers, employer group contacts and other callers pertaining to specific benefit questions * Review plan documents for various groups to research and resolve medical, dental and vision service processing issues * Act with urgency to respond to inquiries regarding benefit claim status-including research and resolution regarding claims denial for all product offerings * Provide high level interpretations to clients regarding flexible spending accounts including unreimbursed medical accounts, dependent care, and tuition, parking and transit products. Requirements * Associates Degree or 5+ years of health care or related experience * Experience in health care billing or a background with a health insurance carrier or Third-Party Administrator strongly desired * Working knowledge of Microsoft Office and Outlook * Demonstrated Customer Service expertise, including both internal and external customers Company Description About Cobalt Benefits Group, LLC Who We Are: Cobalt Benefits Group, LLC ("CBG") is a full service Third Party Administrator ("TPA") that has specialized in the customization, marketing, and operation of self-funded employee benefit plans for over 30 years. CBG is comprised of approximately 150 employees and 3 entities: · Blue Benefit: a venture of Blue Cross Blue Shield of Massachusetts · CBA Blue: a venture of Blue Cross Blue Shield of Vermont · EBPA: a privately-held TPA that specializes in ancillary benefits What We Do: · Self funded-insurance plans involve employers enlisting the assistance of a TPA to 1) build custom benefit plans for its workforce, 2) collect premiums from enrollees by avoiding interference and costly premiums from an insurance carrier, and 3) dispute or pay medical claims. · CBG's wide array of products and services include administration of self-funded medical and dental plans, flexible spending accounts, parking and transit accounts, health reimbursement arrangements, tuition reimbursement programs, COBRA management, Retiree/Direct Billing programs, and premium collection services, as well as providing customized benefit solutions to businesses nationwide.
Company Description
About Cobalt Benefits Group, LLC \r\nWho We Are:\r\nCobalt Benefits Group, LLC (“CBG”) is a full service Third Party Administrator (“TPA”) that has specialized in the customization, marketing, and operation of self-funded employee benefit plans for over 30 years. CBG is comprised of approximately 150 employees and 3 entities:\r\n·\tBlue Benefit: a venture of Blue Cross Blue Shield of Massachusetts\r\n·\tCBA Blue: a venture of Blue Cross Blue Shield of Vermont\r\n·\tEBPA: a privately-held TPA that specializes in ancillary benefits\r\nWhat We Do:\r\n·\tSelf funded-insurance plans involve employers enlisting the assistance of a TPA to 1) build custom benefit plans for its workforce, 2) collect premiums from enrollees by avoiding interference and costly premiums from an insurance carrier, and 3) dispute or pay medical claims.\r\n·\tCBG’s wide array of products and services include administration of self-funded medical and dental plans, flexible spending accounts, parking and transit accounts, health reimbursement arrangements, tuition reimbursement programs, COBRA management, Retiree/Direct Billing programs, and premium collection services, as well as providing customized benefit solutions to businesses nationwide.