Job Description

Job Description

Please apply at WWW.ECI.US/Careers

Inside Sales/Application Engineer

Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time. Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia, and Ohio, ECI is the region’s leader in process control and industrial automation products and solutions. We seek individuals that share our passion for excellence.

Business Unit/Department (one will be selected through the interview process): Final Control, Isolation and Pressure Management, Oil & Gas Automation, Steam Services, Engineering, Procurement & Construction, Process Systems & Solutions, Pressure Relief Valves

Location: Lawrence, PA, Solon, OH or Columbus, OH

Job Summary:

Inside Sales is a pivotal area for ECI. This position is responsible for maintaining a relationship with our customers, who are number one priority, while also growing and leveraging internal relationships. Utilizing your engineering background to select the appropriate solution for the customer, you would also need to be highly adaptable to adjust to our customer’s needs. You would be the technical resource for the customer, but they also would trust you to have their orders delivered on time or provide an alternative solution if the lead time is a constraint. This position has a direct relationship with our account managers and together you would build a relationship with a specific territory area.

• Essential Duties and Responsibilities:
• Utilize customer input and/or specifications to help in the selection of applicable products
• Develop solutions to meet customer needs
• Develop, deliver and follow up on accurate customer quotes in a timely manner
• Support the delivery of positive customer outcomes throughout the quoting and fulfillment process
• Support the account management team in meeting customer expectations

The Ideal Candidate:

• Will possess a four-year engineering degree or equivalent industry experience
• Will have working knowledge of valves, instrumentation, controls and the relevant industries
• Will have the ability to develop and deliver solutions based on an understanding of the technical and business challenges of our market
• Will possess negotiation skills
• Must have excellent communication skills
• Must have the ability to multi-task
• Must be a team player able to work closely with Account Managers and employees from other business units

Core Competencies:

• WORK COLLABORATIVELY - Promote an inclusive and positive work environment that encourages collaboration and team building across all levels of the organization. Work with others to resolve obstacles that may prevent the organization from achieving its mission.
• CUSTOMER FOCUS - Demonstrate the desire and knowledge to understand customer needs. Provide personalized, professional and courteous service, accurate information, continuous communication and the ability to handle customer concerns in an appropriate manner.
• INTEGRITY - Behave ethically, act fairly and take responsibility for accomplishing work goals.

Additional Details

We provide our team with everything needed for success, including world-class products, excellent initial and ongoing training and top notch work equipment. We reward hard work and success with a competitive base salary and benefits package, as well as a retirement savings program, which includes 401(k) with company match and profit sharing. Salary is based on experience. EEO/AA/M/F/Veteran/Disability

Company Description

Equipment & Controls, Inc. has been providing process solutions in Western Pennsylvania, Maryland, West Virginia and Ohio for over 60 years. We offer industrial automation, control valves and instrumentation for process control systems. We are able to provide process optimization tools by using advanced control technologies, including predictive maintenance and vibration monitoring.

ECI works with our customers to develop the most efficient and effective automation solutions for their operation. We draw on our internal resources as well as Emerson Automation Solutions to help make the best of our customer’s valves, regulators, and process management systems. As an authorized Emerson representative, we offer services that help control costs and improve performance through product and system life cycles—from planning, design and implementation through operations, maintenance and evolution. We help to plan and carry out a migration program that protects the investment of our customers.

Company Description

Equipment & Controls, Inc. has been providing process solutions in Western Pennsylvania, Maryland, West Virginia and Ohio for over 60 years. We offer industrial automation, control valves and instrumentation for process control systems. We are able to provide process optimization tools by using advanced control technologies, including predictive maintenance and vibration monitoring.\r\n\r\nECI works with our customers to develop the most efficient and effective automation solutions for their operation. We draw on our internal resources as well as Emerson Automation Solutions to help make the best of our customer’s valves, regulators, and process management systems. As an authorized Emerson representative, we offer services that help control costs and improve performance through product and system life cycles—from planning, design and implementation through operations, maintenance and evolution. We help to plan and carry out a migration program that protects the investment of our customers.